CI, Employee Engagement & Training Specialist

The CI, Employee Engagement & Training Specialist is responsible for designing, implementing and evaluating programs and initiatives that improve employee retention by developing a positive work environment, enhances employee satisfaction and develop skills through targeted employee engagement and training programs.

ESSENTIAL DUTIES AND RESPONSIBILTIES: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed. (Describe five to seven major responsibilities of the job, beginning with the most important.)

Employee Engagement Strategies:

• Develops, implements and improve employee engagement programs that deliver on improving employee retention by enhancing the employee experience.
• Conduct employee surveys and feedback sessions to identify areas for improvement and engagement.
• Develop and execute employee recognition programs, including awards and appreciation initiatives.
• Organize team-building activities and social events to promote collaboration.
• Facilitate open communication channels between employees and management.
• Identify and ensure appropriate engagement and buy-in to initiatives from relevant stakeholder groups.

Training Development:

• Develop a comprehensive onboarding and training program for new production employees.
• Conduct training needs assessment to identify knowledge and skill gaps across the manufacturing organization.
• Design and develop training programs, including online courses, workshops and in-person sessions.
• Create engaging training materials such as presentations, manuals, on the job training manuals, and e-learning modules.
• Deliver training session effectively, adapting to different learning styles.
• Develop technical training programs according to organizational/departmental requirements.
• Determine overall effectiveness of programs and make improvements.
• Administers training platform (Bridge) Evaluate (test) technical employees and identify weaknesses.
• Based on research, plan and implement technical training programs that will prepare employees to meet/exceed all related job functions
• Lead, teach, onboard and evaluate new hires.

Performance Measurement and Evaluation:

• Track key performance indicators (KPI’s) related to employee engagement, timely completion of training and training effectiveness.
• Analyze data from surveys, training evaluations and performance reviews to measure impact.
• Make adjustment to program based on feedback and data.

Collaboration and Communication:

• Partner with HR and department managers to align training initiatives with organizational goals.
• Communicate training opportunities and updates to employees across all levels.
• Collaborate with internal stakeholders and subject matter experts to continue to develop a learning and development strategy for the organization.
• Owns the employee communication program and ensures tiered communication process cascaded through organizations to ensure all employees are aware of the Company’s goals, objectives and short- and long-term goals.
• Be an active participant in Gemba Walk across the facility and work with managers/supervisors to design, build and implement training to develop internal workforce understanding of KPIs
• Own processes and establish project teams/timelines to drive employee training and continual improvements throughout the plant.
• Own and manage stakeholder management and communications ensuring relevant stakeholder buy in and agreement to service improvement and complaints reduction roadmaps, priorities and business benefits.
• Create and maintain visible and effective cross functional working relationships.
• Work with all departments to ensure the division is on track for ITAF and ISO-14001 training requirement by being an active internal auditor and developing training and communication programs around our Quality and Environmental Management Systems.
• Manage any special projects assigned by Senior Management.

REQUIREMENTS:

• 3 years of experience as a training specialist or a similar role in training and development.
• Bachelor's Degree
• Microsoft Office-Excel, Word, Power Point
• Internet Communications
• Bridge Training Platform
• Production Part Approval Processes
• Engineering Principles
• Strong understanding of adult learning principles and training methodologies
• Excellent communication and presentation skills
• Experience with designing and delivering training programs.
• Proficiency in data analysis and reporting to measure training effectiveness
• Strong interpersonal skills to build relationships with employees at all levels.
• Knowledge of employee engagement best practices and strategies