What are the responsibilities and job description for the Entry Level Account Manager position at Mason Services - Wireless?
When you’re part of our team, you’ll have the opportunity for continual learning that empowers your career development. We are the leading telecommunications firm located right in the heart of San Diego, CA. When you join our Entry Level Account Manager team, you will discover that every day is different when we work with our customers, focusing on understanding their service needs and sales requests.
We give our Entry Level Account Managers the tools they need to develop their skills and ability in managing customer requests, being solution orientated, creating new sales strategies, and building relationships with customers. As an Entry Level Account Manager, our customers are at the core of what we do. The Entry Level Account Manager role is a great way to build your career with a national leader in telecommunications and client services. The Entry Level Account Manager will focus on working with customers to present products and services, process sales orders, set up their accounts, and increase our clients sales margins.
Responsibilities of an Entry Level Account Manager:
- Effectively work with customers to qualify them for services that they are eligible for
- Work with customers in a front facing role to listen to their needs and exceeding sales expectations
- As an Entry Level Account Manager, conduct personalized sales and product solutions that answer all customers inquiries, concerns, and questions in an empathetic way
- Continue to acquire product knowledge, gain an understanding of our clientele, and undergo informational service walk-throughs to stay on top of industry-leading trends. This will also be beneficial when processing sales orders.
- Track customer preferences, sales metrics, and feedback to improve customer satisfaction and increase profit margins
- Keeps up-to-date on current deals, upgrades and promotions our clients are offering to provide accurate information
- Build rapport and trust with customers and clients
Entry Level Account Manager Qualifications:
- Experience, preferably in the customer service, sales, account management, or service industry prior
- Demonstrated leadership potential
- Willing to work all scheduled hours, which may include weekends
- Strong analytical skills and ability to negotiate and persuade
- Be outstanding at relationship-building
- Ability to solve problems and implement innovative solutions in a variety of situations
Job Type: Full-time
Pay: $52,000.00 - $62,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Work Location: On the road
Salary : $52,000 - $62,000
