What are the responsibilities and job description for the Part-time Concierge -- BS-MR-23023 position at Masonic Homes Kentucky?
Masonic Homes of Kentucky is a leader in senior living communities and provides a full range of lifestyles and services for independent living, assisted living, personal and skilled care. We are a Best Place to Work in Kentucky and recently certified as a great workplace by the independent analysts at Great Place to Work®. We earned this credential based on extensive ratings provided by our employees in anonymous surveys. A summary of these ratings can be found at http://reviews.greatplacetowork.com/masonic-homes-of-kentucky-inc.
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Concierge
We are currently seeking to hire a part-time Concierge for our Independent Living Active Lifestyle Communities on our Louisville campus. The concierge is often the first person our guests encounter and promotes the community in a positive manner at all times.
Work hours for this position may be flexible during the days and evenings, weekends, and holidays.
- Places, receives and routes a high volume of calls.
- Performs general administrative duties.
- Manages the company’s lobby area.
- Greets and directs all visitors, including vendors, clients and job candidates in a professional manner and demonstrates a caring demeanor in all interactions.
- Ensures completion of paperwork, sign-in and security procedures.
- Maintains confidentiality of information in relation to residents, family members, visitors and co-workers.
- Initiates prompt and appropriate follow-up/action to problems and anticipates needs of residents and co-workers.
- Handles special administrative projects, as well as overflow work from other departments.
- Additional duties as assigned.
Education/Experience Requirements:
- High school diploma
- 3 years of related experience preferred
Job Skills:
- Microsoft Office Suite
- Excellent customer service and telephone etiquette skills
