What are the responsibilities and job description for the Receptionist Part-time Days/Evenings/Weekends ADMIN 25002 position at Masonic Homes Kentucky?
As a leader in senior living care, Masonic Homes Kentucky knows its services are only as good as the people delivering them. That’s why Masonic has created a work environment where employees are valued and supported both on the job and personally. Along with flexible schedules, same day pay and educational support, Masonic’s perks include a reduced cost Verizon phone plan, free TARC passes, competitive benefits package, employee assistance program and uniforms. Join a team of Passionate People INSPIRING LIVES.
Masonic cares about the well-being of our employees. We provide easy access to programs and resources to help with the mental health, work, and life challenges. We believe in creating an inclusive culture supported by reducing workplace stress and fostering a healthy environment.
Job Summary
We are currently seeking to hire a part-time Receptionist for the Sam Swope Care Center on our Louisville campus. The Receptionist is often the first person our guests encounter and promotes the community in a positive manner at all times.
Shifts for the position will mostly be days from 6am to 2pm and evenings from 2pm to 10pm on various days and weekends, approximately 16-24 hours per week. Training for the position will be 6a-2p.
Responsibilities
Places, receives and routes a high volume of calls.
Performs general administrative duties.
Manages the company’s lobby area.
Greets and directs all visitors, including vendors, clients and job candidates in a professional manner and demonstrates a caring demeanor in all interactions.
Ensures completion of paperwork, sign-in and security procedures.
Maintains confidentiality of information in relation to residents, family members, visitors and co-workers.
Initiates prompt and appropriate follow-up/action to problems and anticipates needs of residents and co-workers.
Monitors call light dashboard and responds accordingly.
Assists visitors and screens visitors for entry to COVID unit.
Additional duties as assigned.
Ideal Experiences Include
MS Office computer skills with the ability to learn new software programs quickly
Excellent customer service and telephone etiquette skills
Requirements
Education/Experience Requirements
High school diploma
1 year of related experience preferred but not required
