Demo

Senior Business Analyst

Mass General Brigham (Enterprise Services)
Boston, MA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

Summary

Responsible to support users to understand complex clinical and business workflows, define functional requirements, convey requirements to colleagues engaged in software design and configuration activities, execute test scripts and user acceptance testing, and provide software support services. Responsible for evaluating and documenting existing business processes and recommending optimization efforts to re-engineer processes accordingly.

Essential Functions

  • Document and analyze complex business processes and workflows to drive business process improvements and ensure accurate system configuration.
  • Identify and recommend best practices for business analysis, training, and end user support functions.
  • Perform data discovery, analysis and modeling to inform / influence business decisions and project planning.
  • Collaborate with architects and program managers on roadmap planning and prioritization.
  • Develop and execute user acceptance testing plans including creation of test cases.
  • Communicate status of various team efforts to leadership and stakeholders, including preparing presentations.
  • Mentor and train junior team members.

Education

Bachelor's Degree Information Systems required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

Licenses and Credentials

Experience

experience in information technology, working with business or clinical systems 5-7 years required

Knowledge, Skills and Abilities

  • Strong analytical and conceptual thinking skills.
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Excellent documentation skills.
  • Experience conducting data analysis, creating detailed reports and using data to influence outcomes / business decisions.
  • Physical Requirements

  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)
  • Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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