Senior Program Manager (Diversity, Equity and Inclusion)

Site: Mass General Brigham Incorporated At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply. Job Summary The Diversity, Equity, and Inclusion (DEI) Senior Program Manager will advance Mass General Brigham’s DEI strategies by managing the continuously growth of a variety of programs and establishing and utilizing a variety of data to inform decisions and programing. This role will be responsible for developing, embedding and sustaining tools, resources and initiatives that enable MGB employees to better understand and utilize DEI opportunities by fostering a diverse and inclusive workplace aligned with organizational values, vision, mission, and business objectives. Reporting to the DEI Program Director, the Senior Program Manager will work across the organization to ensure that all DEI programs and initiatives are structurally and strategically sound. The Senior Program Manager will also be responsible for writing, editing and preparing DEI reporting. The successful candidate will: · Collaborate with DEI Leaders: Partner with the Office of DEI members and leaders to create and embed a sound program infrastructure. · Manage DEI Programs: Oversee all day-to-day programmatic and initiative operations, including the delivery and implementation of DEI education/learning programs, organization of DEI Grand Rounds, DEI Summit, and other Office of DEI programming. · Conduct DEI Research: Perform research on DEI trends, best practices, and emerging issues to inform program development and strategy. · Benchmarking and Innovation: Benchmark DEI initiatives against industry standards and best practices to ensure the organization remains competitive and innovative in its DEI efforts. · Support ERGs: Work with Employee Resource Groups (ERGs) to develop mission statements, strategy development, governance, tracking, reporting, and measuring progress, leadership development for ERG leaders, and promoting visibility of ERGs within the organization. · Utilize Learning Management Systems: Assess, track, and deliver DEI education programs and learning processes using learning management systems. · Strategize and Implement Initiatives: Strategize, implement, and maintain program initiatives that support DEI objectives. · Develop Assessment Protocols: Create program assessment protocols for evaluation and improvement, including dashboards. · Resource Management: Manage budget and other resources for maximum productivity. · Supervisory: Oversee the work of the coordinator. · Execute DEI Communications: Ensure the successful execution and delivery of all DEI reports and communications, including the Vitals website. · Build Communication Plans: Collaborate with the Communications team to build communication plans, provide and produce content for internal communications as well as social media. · Prepare Presentations: Create PowerPoint presentations, including graphic design. · Additional Duties: Perform all other duties as assigned. Qualifications Qualifications: Bachelor’s degree preferred but not required. 5-7 years program management experience, particularly in organizing medium and large-scale programs, problem-solving, and change management. Track record in developing and implementing DEI programs and initiatives. Ability to develop, understand, and analyze data, and produce detailed written reports. Experience working with learning management systems. Proven time management and organizational skills, with the ability to manage multiple priorities in a dynamic environment. Proficiency in Microsoft Office Suite, including Word, Outlook, PowerPoint, and Excel. Competencies: · Organizational Skills/Attention to Detail: Demonstrated ability to work independently to achieve project/program deadlines. Follow-through and exceptional attention to detail is essential1. · Communication Skills: Effective verbal and written communication skills to anticipate the needs of internal/external customers and deliver the highest standard of customer service across all levels and cultures24. · Computer/Technical Skills: Advanced proficiency in Excel, Word, PowerPoint, and Outlook. · Interpersonal and Collaborative Skills: Highly skilled in giving and receiving feedback, educating, and providing feedback to a variety of medical and administrative staff. Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds, and levels within and external to the organization. · Professionalism and Respect: Ability to demonstrate professionalism and respect in all interactions. · Critical Thinking and Problem-Solving Skills: Strong critical thinking and problem-solving skills. · Commitment to DEI Goals: Commitment to advancing organizational diversity, equity, and inclusion goals. · Adaptability and Quick Learning: Flexibility to work in a collaborative team environment across multiple programs and the ability to learn quickly. Additional Job Details (if applicable) Additional_Job_Description Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.