Lead Social Worker, Primary Care- North Region

Site: Mass General Brigham Medical Group, Inc. At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply. Hybrid Schedule | Make a Lasting Impact About Us: The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Job Opportunity Are you an experienced and compassionate Clinical Social Worker with a passion for leadership and patient advocacy? Join Mass General Brigham Medical Group as a Lead Social Worker and take on a pivotal role in mentoring social work staff, providing high-quality patient care, and driving excellence in psychosocial services. Why Join Us? ✔ Leadership Role – Mentor, coach, and develop social work staff to enhance care quality while still having the ability to have clinical time. ✔ Hybrid Schedule – Enjoy the flexibility of working both on-site and remotely. Target regions will be Haverhill/Lawrence and surrounding cities. ✔ Supportive Environment – Work alongside a multidisciplinary team dedicated to patient-centered care. ✔ Professional Growth – Access to ongoing training, in-service education, and leadership development programs. ✔ Sign On Bonus- We value exceptional talent and are excited to discuss the details during the interview process. Job Summary Key Responsibilities to include but not limited to: •Supervision & Mentorship: Provide leadership, training, orientation, and professional development for social work staff, including LCSWs and interns. •Clinical Assessments & Interventions: Conduct psychosocial assessments and develop individualized treatment plans for inpatients, outpatients, and emergency department patients. •Crisis Management: Perform safety assessments, including mandated abuse reporting (child, disabled adult, elder) and intervention strategies. •Care Coordination: Plan and collaborate with interdiscliplinary teams, and ensure seamless transitions of care. •Regulatory Compliance: Maintain thorough documentation in alignment with HIPAA, Joint Commission standards, and Centers for Medicare/Medicaid regulations. •Patient Advocacy: Serve as a key liaison between patients, families, and healthcare providers to promote well-being and resource accessibility. Qualifications Who We’re Looking For ✔ Master’s Degree in Social Work (MSW) or related field. ✔ LICSW, LCSW, or LMHC licensure in Massachusetts. ✔ Minimum 5 years of experience in a clinical or healthcare setting, with supervisory experience preferred. ✔ Strong knowledge of therapeutic interventions, crisis assessment, and case management. ✔ Excellent interpersonal, leadership, and communication skills. ✔ Ability to work independently and collaboratively in a fast-paced environment. Additional Job Details (if applicable) Why This Role Matters At Mass General Brigham Medical Group, we are dedicated to delivering exceptional, community-based healthcare while reducing barriers to care. As a Lead Social Worker, you will play a critical role in shaping the future of social work services, mentoring staff, and ensuring patients receive the highest level of support. Join us and make a lasting impact—one patient, one family, and one team member at a time Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.