What are the responsibilities and job description for the Medical Assistant, Urgent Care - Natick position at Mass General Brigham Medical Group, Inc.?
We are seeking a full-time 37.5-hour Medical Assistant to work 3, 12.5-hour shifts per week onsite at our Urgent Care center located at 219 North Main Street Natick, MA. Since Urgent Care is a 7-day-per-week operation that delivers care during the day, evening, weekends, and holidays, the schedule for this role will require 2 on-call shifts per 4-week scheduling period, as well as overtime, weekend, and holiday coverage as needed.
We do our best to keep all employees at their assigned centers; however, for on-call shifts, employees must be able to commute to any of our locations, including Boston Common, Brookline, Lynn, Natick, Newton, Westwood, and Woburn. You may also be asked to report to any of these centers during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes).
The Medical Assistant supports the healthcare team by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. The key responsibilities include:
*Rooming patients and preparing the necessary equipment for healthcare providers.
Interviewing patients to obtain medical information and recording their vital signs, weight, and height in their medical records.
*Explaining treatment procedures, medications, diets, and physician instructions to patients, while ordering and organizing educational materials to reinforce patient education.
*Performing general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
*Collecting blood, tissue, or other laboratory specimens, logging and preparing them for testing; performing phlebotomy when competence is demonstrated.
*Maintaining an inventory of immunizations and checking expiration dates.
*Providing immunizations (as applicable), which requires certification or 3 years of experience administering vaccines and supervision by a provider.
Are you ready to help us deliver top-notch care and exceed patients' expectations of what a visit to the doctor is like?
Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Required:
- High School Diploma or Equivalent
- Minimum of 1 year of direct MA experience or medical fieldwork
Preferred:
- Completion of a formal medical assistant training program
- Basic Life Support (BLS) Certificate
- National Medical Assistant Certification preferred (from AAMA, AMT, NHA, or NCCT)
Knowledge, Skills, and Abilities:
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs, manual blood pressure, collect blood samples, and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.
Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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