What are the responsibilities and job description for the Associate Manager--Employee Engagement position at Mass General Brigham?
Site: The General Hospital Corporation
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
GENERAL SUMMARY/ OVERVIEW STATEMENT:
The Cancer Center Protocol Office (CCPO) is seeking a motivated, collaborative individual to join our team as a Clinical Research Associate Manager who will support the work of the CCPO People Organization and Engagement Team. The Cancer Center Protocol Office is a centralized research office that supports clinical researchers in all disciplines within the Cancer Center. Our office promotes and facilitates clinical research by providing comprehensive services to physicians conducting clinical trials while ensuring compliance with all regulatory requirements.
The Associate Manager works under direct supervision of a more experienced manager. The Associate Manager operates within the department’s centralized recruitment process to ensure staffing needs are fulfilled, while working as part of a larger team to provide ongoing support to existing employees through educational and growth initiatives
Qualifications
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Management responsibilities will include the following
Additional Job Details (if applicable)
Hybrid
Work Location
101 Merrimac Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
GENERAL SUMMARY/ OVERVIEW STATEMENT:
The Cancer Center Protocol Office (CCPO) is seeking a motivated, collaborative individual to join our team as a Clinical Research Associate Manager who will support the work of the CCPO People Organization and Engagement Team. The Cancer Center Protocol Office is a centralized research office that supports clinical researchers in all disciplines within the Cancer Center. Our office promotes and facilitates clinical research by providing comprehensive services to physicians conducting clinical trials while ensuring compliance with all regulatory requirements.
The Associate Manager works under direct supervision of a more experienced manager. The Associate Manager operates within the department’s centralized recruitment process to ensure staffing needs are fulfilled, while working as part of a larger team to provide ongoing support to existing employees through educational and growth initiatives
Qualifications
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Management responsibilities will include the following
- Engage with ongoing comprehensive recruitment strategies for a department consisting of 450 employees
- Collaborate with hiring managers and directors to understand and prioritize specific staffing needs
- Work closely with HR to ensure compliance with regulations throughout the recruitment process
- Manage recruitment process within designated roles, including job posting, screening, interview coordination, reference requests, and offer details
- Support the ‘lifecycle’ of the candidate from application to hire, including onboarding and next steps
- Maintain recruitment metrics and reports via internal tracking methods
- Participate in external events with local universities to facilitate student engagement and promote future employment opportunities
- Serve as member of the CCPO’s People Operations Engagement Team (POET), assisting in the development of department-wide events and initiatives, as well as providing resources and support to existing employees
- Assists in CCPO wide on-boarding activities and systems access requests for new hires
- Collaborate with CCPO Education team to maintain New Staff Orientation and Continuing Education calendars
- Provide supervision and training to new staff
- Additional projects and/or duties as assigned
- Excellent written and verbal communication skills, with the ability to effectively communicate with hiring managers, candidates and external partners
- Exceptional organizational and time management skills
- Strong interpersonal and relationship-building skills, with ability to establish trust and rapport with candidates, managers and other professionals
- Ability to work independently as well as part of a larger team
- Demonstrated ability to successfully manage multiple projects and prioritize tasks
- High level of professionalism, integrity, and confidentiality
- Knowledge of clinical research roles and healthcare recruiting
Additional Job Details (if applicable)
- BA/BS degree required
- 2-3 years professional work-related experience required
- Prior experience within the Cancer Center Protocol Office (CCPO) preferred
- Knowledge of clinical research roles preferred
- Orient and train new staff and may supervise a minimum of 4-6 FTEs
- Duties can be performed in an office or remote setting.
- If remote, may require onsite travel once or twice per year
Hybrid
Work Location
101 Merrimac Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
