Clinical Materials Coord. Full Time

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

The Clinical Materials Coordinator reports to the Materials Management Operations Manager. Serves as a liaison between Materials Management, various clinical departments and clinical staff to ensure effective utilization of products & services. Is responsible to process all recalls for clinical products and equipment. Activities to include operational & clinical efficiency with a focus on patient and end-user safety and related clinical practices.

1. Demonstrates competence in the performance of duties by serving as a liaison between Materials Management, various clinical departments and clinical staff to ensure effective utilization of products & services. Activities to include operational & clinical efficiency with a focus on patient and end-user safety and related clinical practices.
a. Serves as the Clinical Materials representative on various product and service teams to support value analysis projects facilitated by CQVA, CEC & others.
b. Applies clinical knowledge and expertise to identify products, services and processes that can be standardized, modified and/or eliminated to support patient safety and operating efficiency. Provides before and after process documentation to support patient safety and/or operating efficiency.
c. Collaborates as appropriate with Value Analysis Coordinator, Clinical Equipment Coordinator, Clinical Educators and Vendors to ensure a coordinated approach to product selection, education and implementation. This will also include interfacing with clinical staff on product utilization and standardization. Routine communication with clinical departments to ensure there is no deviation to best practice utilization.
d. Monitors trends in product utilization with emphasis to support effective clinical utilization
e. Supports Materials Management staff with researching, identifying, and approving product substitutions and alternatives.

2. Interacts with clinicians to collect additional information relevant to clinical device complaint/defective concerns reporting.
. Coordinates defective device response in collaboration with Risk, Infection Prevention, and other stakeholders in support of patient & end user safety.
a. Supports Department Director in review of Midas Occurrences and works collaboratively with department leaders to identify action related to safety of product as related to patient & end-user safety.
b. Participates in environmental & patient safety rounding to identify risk concerns supporting Zero Patient Harm.
c. Collaborates with clinical staff when safety advisor/notification are identified to provide support as needed. Activities may include, but not limited to vendor contact, alternative product identification/information and internal communication.

3. Participates as a member, chair, co-chair or ad hoc member of hospital/system committees or subcommittees.
. Participation may include but is not limited to interaction with the following groups CQVA, Nursing Teams, Specialty Interest Groups and Safety.
a. Serves on committee/committees designated to analyze potential opportunities relative to product selection, to include clinical utilization, financial analysis and processes.
b. Represents WDH and participates in professional organizations and activities to establish networks & resources.
c. Participates in continued education to continuously improve skills and knowledge.
d. Provides clinical product use awareness at staff meetings as appropriate.

4. Processes all clinical product and equipment recalls for hospital/system.
. Serves as coordinator to receive, interpret, communicate, and process all clinical product and equipment recalls.
a. Provides clinical product usage to appropriate departments.
b. Coordinates procurement efforts necessary to replace effected product.
c. Coordinates efforts necessary to remove effected product and return to appropriate company, if applicable.
d. Follows manufacturers directions for each clinical product and equipment recall.

Experience Minimum Required
Minimum of three years Clinical Med/Surgical department as an RN

Experience Preferred/Desired
Five years of Clinical Med/Surgical experience as an RN and/or Materials Management experience

Education Minimum Required
BA/BS in Nursing or related healthcare administration

Education Preferred/Desired
MSN/MBA in Nursing or related healthcare administration

Special Skills Minimum Required
Proficient with Microsoft Professional Office suite

Special Skills Preferred/Desired
Microsoft Professional Office products to include Access and Project, as well as MMIS experience

Licensure and/or Certifications Required
Registered Nurse License

Licensure and/or Certifications Preferred/Desired
CMRP