What are the responsibilities and job description for the Community Health Worker - Amputee Center of Excellence position at Mass General Brigham?
Site: The Spaulding Rehabilitation Hospital Corporation
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Amputee Center of Excellence at SRH is committed to revolutionizing the care and support system for individuals with limb loss by focusing on Wellness, Education, Clinical Care, and Research. Through comprehensive education programs, we aim to equip our team with the skills and understanding necessary to offer the highest standard of care. Our goal is to empower amputees, foster innovation in treatment, contribute to the advancement of knowledge in amputee rehabilitation. Additionally, we strive to promote the well-being of our patients by addressing health-related social needs, system navigation, and care coordination as standard care. Community Health Workers (CHWs) are an integral part of achieving these goals. CHWs are trusted members of the community who help patients improve access and coordinate their health care. They possess the skills and experience to understand their patients’ circumstances. By building trusting relationships and walking alongside their patients, CHWs help address medical and psychosocial needs to promote self-efficacy, help patients meet their goals, and improve health outcomes.
These objectives are achieved through proactive patient outreach, engagement, and care coordination. The CHW role collaborates closely with the interdisciplinary care team to connect patients to resources, improve patients’ access to care, and support patients in achieving optimal health and well-being. The position requires a high degree of flexibility, independence, and willingness to participate in various activities while supporting all members of the ACE team.
Qualifications
Key Responsibilities:
Remote Type
Hybrid
Work Location
300 First Avenue
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The Spaulding Rehabilitation Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Amputee Center of Excellence at SRH is committed to revolutionizing the care and support system for individuals with limb loss by focusing on Wellness, Education, Clinical Care, and Research. Through comprehensive education programs, we aim to equip our team with the skills and understanding necessary to offer the highest standard of care. Our goal is to empower amputees, foster innovation in treatment, contribute to the advancement of knowledge in amputee rehabilitation. Additionally, we strive to promote the well-being of our patients by addressing health-related social needs, system navigation, and care coordination as standard care. Community Health Workers (CHWs) are an integral part of achieving these goals. CHWs are trusted members of the community who help patients improve access and coordinate their health care. They possess the skills and experience to understand their patients’ circumstances. By building trusting relationships and walking alongside their patients, CHWs help address medical and psychosocial needs to promote self-efficacy, help patients meet their goals, and improve health outcomes.
These objectives are achieved through proactive patient outreach, engagement, and care coordination. The CHW role collaborates closely with the interdisciplinary care team to connect patients to resources, improve patients’ access to care, and support patients in achieving optimal health and well-being. The position requires a high degree of flexibility, independence, and willingness to participate in various activities while supporting all members of the ACE team.
Qualifications
Key Responsibilities:
- Patient Advocacy and Support: Provide guidance and support in navigating healthcare systems, accessing community and government funded programs, and achieving individualized health and rehabilitation goals.
- Care Coordination and Collaboration: Work closely with the interdisciplinary Amputee Center of Excellence (ACE) team to ensure comprehensive care, including proactive patient outreach, engagement, and connection to community and healthcare resources to promote optimal health and well-being.
- Education and Empowerment: Participate in and contribute to the development of education programs designed to empower individuals with limb loss, enhance team knowledge, and advance innovative approaches in amputee rehabilitation and overall patient care.
- Strong commitment to interdisciplinary collaboration and patient-centered care.
- Dedication to advancing the field through education, research, and advocacy.
- Additional Job Details (if applicable)
- High school diploma or GED required
- Relevant prior work experience, OR associate or bachelor’s degree preferred
- Minimum two years of work experience
- Previous work in community settings preferred
- Strong interpersonal skills
- Assessment and problem-solving skills
- Ability to work independently and within a multi-cultural team
- Demonstrated organizational and time management skills
- Demonstrated ability to work effectively and provide advocacy for racially and ethnically diverse populations and communities preferred
- Strong commitment to social justice and health equity
- Experience working as a patient navigator/community health worker preferred
- Strong oral and written communication skills
- Proficient in all Microsoft Office Suite, including Outlook and Excel
Remote Type
Hybrid
Work Location
300 First Avenue
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The Spaulding Rehabilitation Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
