What are the responsibilities and job description for the Development Associate, Gift Planning position at Mass General Brigham?
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
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Job Summary
The Development Offices of Brigham and Women’s Hospital and Massachusetts General Hospital are integrating to form a unified team that will drive philanthropic support for our newly integrated clinical departments, disease-focused institutes, and healthcare system. This integration develops new opportunities for innovation, collaboration, and professional growth while strengthening our ability to make an even greater impact through philanthropy. As we build a stronger, combined team, we look forward to welcoming dedicated professionals who share our passion for advancing healthcare and supporting the mission of Mass General Brigham.The Development Associate, Gift Planning is an early career level position providing administrative support to the Assistant Vice President, Gift Planning, and other members of the Gift Planning team. The Development Associate will be a key member of a dynamic team focused on handling high-level activities in a complex environment. They will work with the AVP of Gift Planning and other team members to assist with special projects, coordination of marketing initiatives and database integrity.
The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule being onsite for a minimum of 6 days a month in our world-class Somerville Assembly Row facility.
Qualifications
- Provide administrative support for members of the Gift Planning fundraising team. Track and prioritize daily activities, team projects, and assist in reporting team results as needed.
- Manages calendars and assists in preparing for appointments, meetings, and presentations by anticipating, coordinating, reviewing, and organizing related materials including PowerPoint and handouts.
- Works closely with the leadership to handle high level internal and external relationships. Directly contacts donors and other constituents, demonstrating good judgment and discretion and representing Brigham Development with the highest degree of excellence.
- Updating information in the fundraising database including biographical information, fund designation, receipts and acknowledgments as appropriate, producing queries, reports and mail merges.
- Writing, proofreading, editing, and reviewing correspondence and other written materials upon request and interprets information necessary to draft responses as needed.
- Fielding routine phone calls and taking accurate messages.
- Troubleshoots and resolves issues with internal/external constituencies departments using subtlety and tact.
- Prioritizing and sort incoming mail.
- Book travel arrangements, including accommodations, flight, and ground transport, with personalized itineraries outlining development-related travel activity, processing-related travel, and business expense reports.
- Prepare meeting materials, agendas, and other correspondence, sharing minutes and next steps in a timely manner.
- Arranges meetings with prospects, donors, volunteers, and hospital staff. This includes scheduling participants, securing meeting location, and making site arrangements. Prepares biographies, briefings, and agendas for meetings.
- Helps to pull together budget materials, organizing and track against FY Operating Plan.
- Organizing and maintaining Gift Planning files, both paper and electronic.
- Make outreach to donors and prospects as identified by Gift Planning team.
- Event planning, including briefings, mailings, RSVP tracking, and event staffing (set up, registration, clean up).
- Occasional night and weekend hours supporting development activities.
- Works independently on special projects as needed with some supervision.
- Other duties as required
Additional Job Details (if applicable)
QUALIFICATIONS:
- High School diploma/GED required.
- One year’s administrative experience with development experience preferred.
- Excellent written and verbal skills with strong proofreading ability.
- Superb organizational skills with meticulous attention to detail.
- Excellent computer literacy and intermediate experience in using Microsoft Office Products, including Word and basic PowerPoint and Excel.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
- Flexibility in work style and the ability to multitask and adapt quickly.
- Hardworking stand out colleague and an appreciation for a fast-paced, professional environment.
- Genuine curiosity about philanthropy and advancing the hospital’s mission of patient care, teaching, and research.
- Ability to handle multiple projects simultaneously and work autonomously under pressure of multiple and sequential deadlines.
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EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.