What are the responsibilities and job description for the Medical Assistant Ortho Tech, Orthopedics - Somersworth position at Mass General Brigham?
Site: Wentworth-Douglass Hospital
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Our practice is located at 7 Marsh Brook Drive, Somersworth, NH 03878. We are one of the largest and most trusted providers of orthopedic care on the Seacoast! We have been a leader in sports medicine for more than 40 years, with offices in Somersworth, Lee and Portsmouth. We are the official team physicians for the University of New Hampshire.
Are you ready to bring your talent to this team and join us in moving health care forward?
Job Summary
We are seeking a full-time, 40-hour Medical Assistant/Orthopedic Tech to join our team! As true partners to our nurses and providers, our Medical Assistant/Ortho Techs get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team.
Responsibilities Include
Escort patients to exam rooms and complete intake.
Apply, adjust and remove casts, soft goods and braces upper and lower extremities.
Assesses patient comfort related to casts, braces and dressings and assists with comfort measures.
Gait training with use of crutches.
Education on proper hygiene with DME
Assist physician/physician assistant in orthopedic care according to the needs of the practice.
Performs surgical dressing changes and wound care. Removes stapes & sutures.
Document all work in appropriate electronic medical record.
Clean and restock exam rooms, inventory and order necessary supplies as needed and assist in the maintenance of equipment.
Answer patient questions via patient portal and return calls with instructions as needed.
Answer telephone courteously and timely and take accurate messages.
Attend required meetings, trainings and participate in committees as requested.
Enhance professional growth and development through in services and educational programs.
Work in alternative departments and sites as requested.
Perform other duties as assigned, i.e. draw up injections, post-op care, wound care, etc.
Schedule
Our practice is open Monday-Friday 8:00am to 5:00pm, so the weekly 40-hour schedule is staggered according to the needs of the practice. Additionally, we may request cross-coverage at our on-site Orthopedic Walk-In Clinic that operates Monday-Friday 8:00am-8:00pm and Saturdays 8:00am-1:00pm. This position encourages flexibility to take on some early hours, evenings, and weekends, if possible, on a rotating basis.
We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.
Qualifications
Qualifications
When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, emotional intelligence, and genuine passion for this work.
Education
Additional_Job_Description
Remote Type
Onsite
Work Location
7 Marsh Brook Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Our practice is located at 7 Marsh Brook Drive, Somersworth, NH 03878. We are one of the largest and most trusted providers of orthopedic care on the Seacoast! We have been a leader in sports medicine for more than 40 years, with offices in Somersworth, Lee and Portsmouth. We are the official team physicians for the University of New Hampshire.
Are you ready to bring your talent to this team and join us in moving health care forward?
Job Summary
We are seeking a full-time, 40-hour Medical Assistant/Orthopedic Tech to join our team! As true partners to our nurses and providers, our Medical Assistant/Ortho Techs get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team.
Responsibilities Include
Escort patients to exam rooms and complete intake.
Apply, adjust and remove casts, soft goods and braces upper and lower extremities.
Assesses patient comfort related to casts, braces and dressings and assists with comfort measures.
Gait training with use of crutches.
Education on proper hygiene with DME
Assist physician/physician assistant in orthopedic care according to the needs of the practice.
Performs surgical dressing changes and wound care. Removes stapes & sutures.
Document all work in appropriate electronic medical record.
Clean and restock exam rooms, inventory and order necessary supplies as needed and assist in the maintenance of equipment.
Answer patient questions via patient portal and return calls with instructions as needed.
Answer telephone courteously and timely and take accurate messages.
Attend required meetings, trainings and participate in committees as requested.
Enhance professional growth and development through in services and educational programs.
Work in alternative departments and sites as requested.
Perform other duties as assigned, i.e. draw up injections, post-op care, wound care, etc.
Schedule
Our practice is open Monday-Friday 8:00am to 5:00pm, so the weekly 40-hour schedule is staggered according to the needs of the practice. Additionally, we may request cross-coverage at our on-site Orthopedic Walk-In Clinic that operates Monday-Friday 8:00am-8:00pm and Saturdays 8:00am-1:00pm. This position encourages flexibility to take on some early hours, evenings, and weekends, if possible, on a rotating basis.
We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.
Qualifications
Qualifications
When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, emotional intelligence, and genuine passion for this work.
Education
- Successful completion of Ortho Tech program and Ortho Tech Cert or Registered Ortho Tech within 1 year of hire.
- Medical Assistant Certification (CMA)/Registration (RMA) and 5 years of ortho casting experience and Ortho Tech Cert or Registered Ortho Tech within 1 year of hire.
- Required: 1-3 years related patient care experience.
- Preferred: 1-3 years’ experience in orthopedics, 6 months experience as an Ortho Tech.
- Orthopedic Technologist Certified (OTC) or Registered Ortho Tech (ROT) within 1 year of hire required.
- BLS (AHA or ARC) within 3 months of hire required.
Additional_Job_Description
Remote Type
Onsite
Work Location
7 Marsh Brook Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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