What are the responsibilities and job description for the Medical Assistant, Rheumatology - Dover position at Mass General Brigham?
Site: Wentworth-Douglass Hospital
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Our practice is a full-service Rheumatology practice caring for adults with arthritis, osteoporosis, musculoskeletal pain disorders and systemic autoimmune diseases.
Our physicians are board certified Rheumatologists who ensure continuity of care by working closely with other physicians and specialists to coordinate care of our patients with complex rheumatologic conditions.
Our areas of expertise include Rheumatoid Arthritis, Psoriatic Arthritis, Osteoarthritis, Carpal Tunnel Syndrome, Gout, Joint Pain, Lupus, Neck & Back Pain, Raynaud's Syndrome.
Are you ready to bring your talent to this team and join us in moving health care forward?
Job Summary
We are seeking a full-time, 36-hour Medical Assistant to support the practice located at 10 Members Way, Dover, NH. The practice hours are 8:00am to 5:00pm, so the schedule is staggered based on the operational needs of the practice.
As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. At our practice, Medical Assistants work 1:1 or 1:2 with their assigned Providers, allowing a strong partnership to be formed. We find that this structure enhances communication, improves efficiency, and personalizes patient care, ultimately leading to a better experience for all parties involved.
Responsibilities Include
Ensuring efficient patient flow through the office
Assisting during office visits (rooming, injections, examinations, point of care testing, procedures, and treatments as directed)
Performing clinically appropriate tasks related to patient panel management (phone calls, processing prior authorizations, manage in-baskets, test results, prescription refill, coordination of care, etc.)
Maintaining neat, clean, and safe patient care areas
Interacting with patients and their families in a professional, friendly manner consistent with their needs.
We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.
Qualifications
Required:
Strongly Preferred:
Onsite
Work Location
10 Members Way
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Our practice is a full-service Rheumatology practice caring for adults with arthritis, osteoporosis, musculoskeletal pain disorders and systemic autoimmune diseases.
Our physicians are board certified Rheumatologists who ensure continuity of care by working closely with other physicians and specialists to coordinate care of our patients with complex rheumatologic conditions.
Our areas of expertise include Rheumatoid Arthritis, Psoriatic Arthritis, Osteoarthritis, Carpal Tunnel Syndrome, Gout, Joint Pain, Lupus, Neck & Back Pain, Raynaud's Syndrome.
Are you ready to bring your talent to this team and join us in moving health care forward?
Job Summary
We are seeking a full-time, 36-hour Medical Assistant to support the practice located at 10 Members Way, Dover, NH. The practice hours are 8:00am to 5:00pm, so the schedule is staggered based on the operational needs of the practice.
As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. At our practice, Medical Assistants work 1:1 or 1:2 with their assigned Providers, allowing a strong partnership to be formed. We find that this structure enhances communication, improves efficiency, and personalizes patient care, ultimately leading to a better experience for all parties involved.
Responsibilities Include
Ensuring efficient patient flow through the office
Assisting during office visits (rooming, injections, examinations, point of care testing, procedures, and treatments as directed)
Performing clinically appropriate tasks related to patient panel management (phone calls, processing prior authorizations, manage in-baskets, test results, prescription refill, coordination of care, etc.)
Maintaining neat, clean, and safe patient care areas
Interacting with patients and their families in a professional, friendly manner consistent with their needs.
We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.
Qualifications
Required:
- High School diploma/GED
- Either BLS or Annual Manikin training including CPR and AED after 6 months of hire
Strongly Preferred:
- Medical Assistant Course or diploma program or a minimum of 1-year professional experience, medical office setting strongly preferred.
- Epic experience strongly preferred.
- National MA Certification via AAMA, AMT, NHA, or NCCT
Onsite
Work Location
10 Members Way
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
