What are the responsibilities and job description for the Patient Care Assoc, Non Cert - SC2 position at Mass General Brigham?
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.
Job Summary
SummaryThe Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1:1 observation is required.
Telemetry/Critical Care Unit Specific: Responsible for successfully completing arrhythmia course and maintaining competency in telemetry monitoring.
This position is designed to promote learning experiences and health care exposure to Cooley Dickinson employees who are looking to further their careers in the medical field.
This position is part of the 1199 SEIU Bargaining Unit at Cooley Dickinson Hospital.
This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.
Must be able to effectively interact appropriately to an individual's intellectual level and physical ability.
1Infants 1Pediatric 1Adolescent 1Adult 1Geriatric
Essential Functions
Provide care under the direction of the RN.
Observe procedures and assist with preparing patients for procedures.
Perform patient care related duties and clinical functions as assigned or requested.
This includes, but is not limited to, taking vital signs, performing EKGs, monitoring oxygen saturation, performing skin care and dressing functions, collecting specimens, bathing and performing other sanitary needs of patients, transferring and assisting with ambulation of patients, feeding patients, etc.
Perform glucose monitoring and bladder scans and reports results to RNs.
Assist RNs and physicians with other exams and treatments as required.
Communicate with nursing staff in an effective and timely manner around issues related to patient care and patient condition.
Document appropriately in the patient’s medical record on care provided to patients.
Participate in quality improvement processes and systems to assure targeted outcomes, exceptional service delivery and efficiency.
Monitor patients requiring one to one observation reporting change(s) in conditions and needs, and care as supervisor indicates.
Remain in constant attendance with assigned high risk patient until relieved by shift charge nurse.
Maintain safety for patients with suicidal ideation.
Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards.
Maintain flexibility and remain responsive to unit and overall nursing department needs as they relate to patients and work assignments.
Meet annual competency and retraining requirements.
Attend meetings as required.
Perform other functions/duties as requested.
Required for All Jobs
Performs other duties as assigned
Complies with all policies and standards
Does this position require Patient Care (indirect/direct)? Yes
Qualifications
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree? No
Experience
Health care experience preferred
Knowledge, Skills & Abilities
Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required; candidates hired prior to January 1, 2021 are grandfathered into the position without having to complete the training course.
Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required.
Ability to multitask and handle stress crisis situations effectively required.
Demonstrated typing skills and computer experience required.
Demonstrated interpersonal, organizational, and oral and written communication skills required.
Ability to communicate effectively and follow written and/or oral instructions required.
Demonstrated teamwork and collaboration skills and a professional demeanor required.
Additional Job Details (if applicable)
Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
