Patient Care Associate (36 hours) - Phillips 20

Site: The General Hospital Corporation

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Sign on Bonus and Referral Bonus (if applicable)

Job Summary

Phillips 20 is seeking a Patient Care Associate (PCA), with Day and Night availability, to provide rotating weekend and holiday coverage.

The General Medicine unit is a twenty-bed medical unit located in Boston, MA. The unit is committed to delivering high quality patient care that is focused on the unique, individualized needs of patients with a wide variety of acute medical illnesses and chronic diseases. The staff is highly regarded by physicians and other interdisciplinary colleagues for their clinical expertise in caring for patients at every point on the adult healthcare continuum by providing holistic, complex, and compassionate care.

What do we have to offer?

• Weekly pay, PTO, and shift differential for evenings, nights, and weekends

• Complete benefits package, including travel discounts, daycare options, and health savings

• Employee Perks, 401K, and insurance coverage

What are we looking for?

• Assisting the healthcare team, the PCA promotes a safe and caring environment for patients under the mentorship of an RN.

• PCA assists patients with daily living needs, monitoring & reading vital signs, drawing blood, and obtaining EKGs. Responds to patient requests in a timely manner, safeguarding patient confidentiality, monitoring patient safety, and always communicating in a respectful manner.

• Effective customer service orientation and the ability to interact with diverse groups of patients, staff and providers.

• Demonstrated ability to solve basic patient and practice problems using a combination of strong interpersonal and communication skills, attention to detail and superior organizational skills.

• Ability to lift and transport patients, using the appropriate physical technique, in a safe manner for the patient and self.

• Required : Must have recent experience, and/or training, in clinical patient care.

• Preferred: Licensed, certified, or enrolled student in a Nursing Assistant, Medical Assistant, Mental Health Technician, or EMT accredited program, at the time of hire, OR

• Candidate enrolled in a Nursing, Pre-Med, PA undergraduate program, with at least one semester of patient care rotations completed, at time of hire .
  

Mass General Hospital is a world-renowned institution that is committed to delivering the highest quality care to our patients. As a leader in medical research and education, we offer exceptional opportunities for professional growth and development. New England's #1 Medical Center, based on U.S. News Best Hospitals for 2024-2025: Massachusetts General Hospital .

Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve extraordinary outcomes. We are dedicated to maintaining a work-life balance that allows our employees to thrive both personally and professionally.

If you are seeking a fulfilling and stimulating healthcare career, Mass General Hospital invites you to explore the diverse array of career opportunities available. We provide a range of options that cater to various interests and skills. Rest assured that your hard work and dedication will be duly recognized and rewarded.

Join our world-class healthcare team and be a part of something extraordinary. Apply now to become a PCA in the Phillips 20 Unit at Mass General Brigham. We welcome applicants with equivalent experience in addition to those with a PCA certification.

Onsite

267 Charles Street

36

Regular

Rotating (United States of America)

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.