What are the responsibilities and job description for the Patient Care Associate| ED Observation -Austen 1| 36 hours Nights position at Mass General Brigham?
Site: The General Hospital Corporation
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Sign on bonus or Referral Bonus (if eligible)
Job Summary
The Opportunity: Patient Care Associate – Emergency Department Observation Unit -Austen 1
Austen 1 is a specialized unit designed for efficient, ongoing medical treatment, assessment, and reassessment of patients before the appropriate decision can be made to either discharge or admit. Our emergency observation unit is a care area that is separate but adjacent to the main emergency department. Austen 1 is a 19-bed care area dedicated to patient care of emergency room patients who require more care but are expected to be discharged within 24 hours.
Qualifications
The Patient Care Associate (PCA) will assist the RNs in the Emergency Department Observation Unit (EDOU) with a variety of functions including vitals, phlebotomy and EKGs, transport patients, check rooms and equipment, assist patients with dressing and feeding and some clerical functions. Our Patient Care Associate team prides themselves in responding to patient requests in a timely manner, safeguarding patient confidentiality, monitoring patient safety, and always communicating in a respectful manner.
Schedule
The Patient Care Associate (PCA) will assist the RNs in the Emergency Department Observation Unit (EDOU) with a variety of functions including phlebotomy and EKGs, transport patients, check rooms and equipment, assist patients with dressing and feeding and some clerical functions. Our Patient Care Associate team prides themselves in responding to patient requests in a timely manner, safeguarding patient confidentiality, monitoring patient safety, and always communicating in a respectful manner.
What do we have to offer?
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.
Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.
If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.
Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2024-2025: Massachusetts General Hospital.
Remote Type
Onsite
Work Location
2014 Washington Street
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Night (United States of America)
EEO Statement
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Sign on bonus or Referral Bonus (if eligible)
Job Summary
The Opportunity: Patient Care Associate – Emergency Department Observation Unit -Austen 1
Austen 1 is a specialized unit designed for efficient, ongoing medical treatment, assessment, and reassessment of patients before the appropriate decision can be made to either discharge or admit. Our emergency observation unit is a care area that is separate but adjacent to the main emergency department. Austen 1 is a 19-bed care area dedicated to patient care of emergency room patients who require more care but are expected to be discharged within 24 hours.
Qualifications
The Patient Care Associate (PCA) will assist the RNs in the Emergency Department Observation Unit (EDOU) with a variety of functions including vitals, phlebotomy and EKGs, transport patients, check rooms and equipment, assist patients with dressing and feeding and some clerical functions. Our Patient Care Associate team prides themselves in responding to patient requests in a timely manner, safeguarding patient confidentiality, monitoring patient safety, and always communicating in a respectful manner.
Schedule
- (3) 12-hour shifts
- Nights | 7 pm – 7 am
- 36 hours per week
- Mandatory alternating holiday and weekend schedule
The Patient Care Associate (PCA) will assist the RNs in the Emergency Department Observation Unit (EDOU) with a variety of functions including phlebotomy and EKGs, transport patients, check rooms and equipment, assist patients with dressing and feeding and some clerical functions. Our Patient Care Associate team prides themselves in responding to patient requests in a timely manner, safeguarding patient confidentiality, monitoring patient safety, and always communicating in a respectful manner.
What do we have to offer?
- Shift differential for evening, nights, and weekends
- Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings
- Employee Perks, Weekly pay, and 401K
- Computer skills necessary (ability to learn MGB systems)
- Effective customer service orientation and the ability to interact with diverse groups of patients, staff and providers.
- Demonstrated ability to solve basic patient and practice problems using a combination of strong interpersonal and communication skills, attention to detail and superior organizational skills.
- Ability to lift and transport patients, using the appropriate physical technique, in a safe manner for the patient and self.
- Preferred: Must have recent experience, and/or training, in clinical patient care.
- Required: Licensed, certified or enrolled student in a Nursing Assistant, Medical Assistant, Mental Health Technician, or EMT accredited program, at the time of hire, OR Candidate enrolled in a Nursing program, Pre-Med or PA undergraduate program with at least one semester of patient care rotations completed at time of hire.
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.
Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.
If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.
Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2024-2025: Massachusetts General Hospital.
Remote Type
Onsite
Work Location
2014 Washington Street
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Night (United States of America)
EEO Statement
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
