What are the responsibilities and job description for the Phone Triage RN, After Hours Call Program position at Mass General Brigham?
Site : Mass General Brigham Medical Group Northern Massachusetts, Inc.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and / or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Our After Hours Call Program aims to provide virtual visits, telephonic support, and clinical guidance to our patients when our primary care practices aren’t open (evenings, nights, weekends, and holidays). This program was initially comprised of Advanced Practitioners, but due to expansion, we are now incorporating RNs into our model!
We Support The Following Mass General Brigham Entities
- Mass General Brigham Medical Group
- MGH Primary Care
- BWH Primary Care
Bring your skills to this innovative program and join us in driving medicine forward!
Right now, we are looking for weekend coverage ideally. We predict there is also possibility for expanded hours / ability to pick up additional shifts in the future.
Please note - per diem employees are required to work a minimum of 16 hours per month to maintain their employment status. These 16 hours must be on weekend shifts.
Job Summary
Are you a Registered Nurse looking for an opportunity to work from the comfort of your own home? We are seeking experienced, autonomous RNs to field calls and conduct virtual visits within a clinically appropriate scope. All of our clinical staff members have access to Schmitt-Thompson nurse triage guidelines / protocols, as well as comprehensive patient information via our fully-integrated EMR system, Epic.
Due to the remote nature of the role, we ensure that our employees receive required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. Employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic, and free from distractions for all hours worked.
Qualifications
Qualifications :
Additional Job Details (if Applicable)
Remote Type
Remote
Work Location
Two Corporation Way
Scheduled Weekly Hours
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
EEO Statement
Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
