What are the responsibilities and job description for the Receptionist position at Mass General Brigham?
Site : Mass General Brigham Home Care, Inc.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our missionfrom doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare people of color, people with disabilities, LGBTQ community, and / or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds to apply.
Job Summary
Reception 8 : 30 - 5 : 00 Monday - Friday
No Holidays and No Weekends
Qualifications
CURRENT MASS GENERAL BRIGHAM EMPLOYEES Please apply using the Jobs Hub in Workday.
Perform general clerical and reception responsibilities. Receive all incoming telephone phone calls and route them to the appropriate staff. Receive and greet visitors following sign-in procedures. Receptionist shall act as a liaison between the public and the organization. This position will work in Beverly, MA.
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
Licenses and Credentials
Experience
Receptionist experience 0-1 year preferred
Knowledge, Skills and Abilities
- Computer skills Microsoft Office.
- Strong follow up and resolution.
- Ability to prioritize and manage multiple tasks.
- Strong patient / customer service skills.
- Ability to learn new software systems and technology skills.
- Adjusting actions in relation to others' actions.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Onsite
Work Location
75-95 Wells Ave
Scheduled Weekly Hours
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement :
Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
