What are the responsibilities and job description for the Stewardship Manager position at Mass General Brigham?
Site: Massachusetts Eye and Ear Infirmary
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
The Stewardship Manager is an integral member of Mass Eye and Ear’s Development Team. Reporting to the Senior Director, Development Strategy and Communications, they will execute all aspects of Mass Eye and Ear’s stewardship reporting program, partnering with the Vice President/Chief Development Officer and major gifts team to create impactful reports for principal and major gift donors. Additionally, they will manage the department’s gift acknowledgement program, ensuring timely and appropriate recognition. They will also assist with writing other fundraising materials, such as targeted major gift proposals. The ideal candidate is personable, detail-oriented and able to work successfully both independently and in collaboration with other staff members. The capacity to function in a fast-paced environment and effectively meet deadlines is also essential.
To Apply
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.
About Us
Mass Eye and Ear is an international leader in the treatment of conditions of the eyes, ears, nose, head, and neck. It is home to the world’s largest vision and hearing research centers and is the flagship hospital for the Harvard Medical School Departments of Otolaryngology-Head and Neck Surgery and Ophthalmology.
For more than 200 years, Mass Eye and Ear has led the way in providing exceptional care, engaging in life-changing research, and training the next generation of leaders in our specialties. Philanthropy is a vital cornerstone of Mass Eye and Ear’s success and is essential to providing world-class specialty care and developing cures for blindness, deafness and diseases of the head and neck for generations to come.
Our Department
The Mass Eye and Ear Development Office is a collaborative and entrepreneurial team focused on growing philanthropy to advance the hospital’s mission.
We offer a competitive benefits package including generous health care and retirement plans and professional development opportunities. We offer a hybrid working environment in which colleagues come into the office on an as needed basis depending on the business needs and personal preference. We comply with all Mass General Brigham conditions of employment, including vaccination mandates.
Job Summary
Primary Responsibilities
Remote Type
Remote
Work Location
325 Cambridge Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
Massachusetts Eye and Ear Infirmary is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
The Stewardship Manager is an integral member of Mass Eye and Ear’s Development Team. Reporting to the Senior Director, Development Strategy and Communications, they will execute all aspects of Mass Eye and Ear’s stewardship reporting program, partnering with the Vice President/Chief Development Officer and major gifts team to create impactful reports for principal and major gift donors. Additionally, they will manage the department’s gift acknowledgement program, ensuring timely and appropriate recognition. They will also assist with writing other fundraising materials, such as targeted major gift proposals. The ideal candidate is personable, detail-oriented and able to work successfully both independently and in collaboration with other staff members. The capacity to function in a fast-paced environment and effectively meet deadlines is also essential.
To Apply
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.
About Us
Mass Eye and Ear is an international leader in the treatment of conditions of the eyes, ears, nose, head, and neck. It is home to the world’s largest vision and hearing research centers and is the flagship hospital for the Harvard Medical School Departments of Otolaryngology-Head and Neck Surgery and Ophthalmology.
For more than 200 years, Mass Eye and Ear has led the way in providing exceptional care, engaging in life-changing research, and training the next generation of leaders in our specialties. Philanthropy is a vital cornerstone of Mass Eye and Ear’s success and is essential to providing world-class specialty care and developing cures for blindness, deafness and diseases of the head and neck for generations to come.
Our Department
The Mass Eye and Ear Development Office is a collaborative and entrepreneurial team focused on growing philanthropy to advance the hospital’s mission.
We offer a competitive benefits package including generous health care and retirement plans and professional development opportunities. We offer a hybrid working environment in which colleagues come into the office on an as needed basis depending on the business needs and personal preference. We comply with all Mass General Brigham conditions of employment, including vaccination mandates.
Job Summary
Primary Responsibilities
- Manage Mass Eye and Ear’s stewardship reporting program. Produce high quality reports that are tailored to the needs of each donor and aligned with the overall prospect strategy. Meet with gift officers regularly to discuss upcoming stewardship needs, track them in the fundraising database and ensure that deadlines are met.
- Manage the department’s gift acknowledgement program, writing high quality personalized acknowledgements for all gifts and pledges over $10,000 to be sent by the President, Department Chiefs, Board Chair and Faculty. Draft and periodically refresh templates for annual fund and event gifts. Ensure that each gift is acknowledged appropriately and promptly, and that the information is tracked in the fundraising database.
- Partner with medical staff and major gifts team to conceptualize and write fundraising proposals for individuals and foundations for top funding initiatives and priorities.
- Execute Mass Eye and Ear’s endowed fund reporting program. Produce financial and narrative reports that are specific to each fund.
- Assist with updating and maintaining donor recognition preferences in CRM. Ensure that listings are accurate, and the donor preferences are recorded.
- Serve as a resource to Vice President/Chief Development Officer and major gift and annual fund teams, assisting with writing needs as they arise.
- Write content for the blog, the Philanthropy Report, and the web as needed.
- A Bachelor's degree in a related discipline.
- Five years of relevant experience in communications, development and/or health care.
- Exceptional writing skills.
- Excellent interpersonal skills.
- Attention to detail, organizational skills and ability to meet deadlines are essential.
- The ability to work well both independently and collaboratively with other team members, managing multiple projects and priorities.
- Ability to work in a complex organization.
Remote Type
Remote
Work Location
325 Cambridge Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
Massachusetts Eye and Ear Infirmary is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Officer, Donor Relations (Stewardship)
Brigham and Women's Hospital -
Somerville, MA
Stewardship and Donor Engagement Specialist
Boston College -
Newton, MA
Vice President, Data Stewardship
Fidelity Investments -
Boston, MA
