Supervisor, Clinic/Practice

Site: Spaulding Nursing and Therapy Center Brighton, Inc.

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Summary

Coordinates and oversees day to day operation outpatient practices. Supervise clinical support staff, including all applicable human resource processes and practice operational duties.

Does this position require Patient Care?
No

Essential Functions
Responsible for recruiting, hiring, evaluating, training and developing support staff.

• Provides day to day supervision and direction to support staff.
• Assigns work and monitors performance.
• Monitors/coordinates managed care/billing function including referral process, insurance verification, registration, cash collection, encounter forms and billing
• Participates in the assessment and management of operational functions including patient scheduling, wait times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and volume issues.
• Oversees purchase orders, petty cash and check requests.
• Maintains and orders office supplies and equipment.
  

Education Associate's Degree Related Field of Study preferred High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience supervisory experience 0-1 year required experience working in an academic healthcare environment 2-3 years required Knowledge, Skills and Abilities - Strong understanding of all Office Suite. - Strong communication and organizational skills. - Strong and proven leadership skills. - Ability to work with staff of all levels. - Excellent time management skills. - Generally Accepted Accounting Principles. - Ability to adapt to multiple and rapidly changing priorities and deadlines.

Physical Requirements

• Standing Occasionally (3-33%)

• Walking Occasionally (3-33%)

• Sitting Constantly (67-100%)

• Lifting Occasionally (3-33%) 20lbs - 35lbs

• Carrying Occasionally (3-33%) 20lbs - 35lbs

• Pushing Rarely (Less than 2%)

• Pulling Rarely (Less than 2%)

• Climbing Rarely (Less than 2%)

• Balancing Occasionally (3-33%)

• Stooping Occasionally (3-33%)

• Kneeling Rarely (Less than 2%)

• Crouching Rarely (Less than 2%)

• Crawling Rarely (Less than 2%)

• Reaching Occasionally (3-33%)

• Gross Manipulation (Handling) Constantly (67-100%)

• Fine Manipulation (Fingering) Frequently (34-66%)

• Feeling Constantly (67-100%)

• Foot Use Rarely (Less than 2%)

• Vision - Far Constantly (67-100%)

• Vision - Near Constantly (67-100%)

• Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Onsite

100 North Beacon Street

40

Regular

Day (United States of America)

Spaulding Nursing and Therapy Center Brighton, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.