What are the responsibilities and job description for the ENTRY-LEVEL IN-PERSON CUSTOMER SERVICE REPRESENTATIVE position at Mass Markets?
Mass Markets - JobID : 43399 [Customer Service Representative] As a Customer Service Representative at Mass Markets, you'll : Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues as applicable; Accurately document and process customer claims in appropriate systems...Hiring Immediately >