What are the responsibilities and job description for the Technical Support Assistant position at Massachusetts Bay Community College?
Technical Support Assistant
Department : OIT General
Location : Wellesley Hills
MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region's economic development.
Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.
Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.
Position Summary :
The idealcandidate will join a vibrant and inclusive educational community and have adesire and ability to work with a diverse population. This is a part-time, student employmentposition with no benefits.
As a member ofthe End User Services team, this individual provides technical support ofcomputer and audiovisual resources and events.
Key Responsibilities and Duties :
- Monitor open computer lab, assisting students with applications such as Blackboard and Microsoft Office;
- Assist faculty with IT classroom support issues;
- Support College-wide and multi-campus audiovisual services in classrooms, meeting rooms, and auditorium;
- Maintain printer paper supply levels and replace printer consumables such as toner cartridges and waste containers.
Commitment toEquity :
This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.
All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.
Required Qualifications :
Preferred Qualifications :
Additional Information :
Salary Range : $19 per hour
Position Type : Student Employee
Application Deadline : September 14, 2024, or thereafter until filled.
To Apply : Please include a letter of interest and resume with your online application.
Telework : MassBay is pleased to offer its staff theoption of telework. Employees upon being hired into a position will have theoption to apply for a telework schedule. Telework is not guaranteed and allstaff must have the ability to report to campus as needed.
PLEASENOTE : We require students who are eligible to file aFree Application for Federal Student Aid (FAFSA) to have one on file,before they are hired or continue employment.
This is a grant funded position, and position is contingent on funding.
Final candidates are required to provide sealed transcripts and / or certifications.
Hiring is contingent upon a successful CORI clearance.
Massachusetts BayCommunity College is an affirmative action / equal opportunity employer and doesnot discriminate on the basis of race, color, national origin, ethnicity, sex,disability, religion, age, veteran status, genetic information, pregnancy or relatedconditions, gender identity, sex characteristics, sex stereotypes or sexualorientation in its programs and activities as required by Title IX of theEducational Amendments of 1972, the Americans with Disabilities Act of 1990,Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil RightsAct of 1964, and other applicable statutes and college policies. The Collegeprohibits Sex-Based Harassment. Inquiries or complaints concerningdiscrimination, harassment, or retaliation shall be referred to the College'sAffirmative Action Officer and / or Title IX Coordinator, the MassachusettsCommission Against Discrimination, the Equal Employment OpportunitiesCommission or the United States Department of Education's Office for CivilRights.
Salary : $19
