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Leave Benefit Administrator

Massachusetts Black Women Attorneys
Boston, MA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/18/2025

Title : Leave Benefit Administrator

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Pay Grade : Grade 17

Starting Pay : $82,164.94

Departmental Mission Statement : The Human Resources (HR) Department partners with Trial Court management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, facilitating fair merit-based selection for appointment of the most qualified candidates, developing appropriate workforce training, fostering positive management-employee relations, addressing workplace issues, and developing performance-based measures to ensure excellence in the workforce.

Notes : This position is a confidential, non-union position assigned to the Trial Court Human Resources Department.

Position Summary : The Leave Benefit Administrator is primarily responsible for processing Family Medical Leave Act (FMLA) requests, PFML leaves, Workers' Compensation (WC) claims, and all employee accommodation requests. This position involves receiving and acknowledging accommodation requests, engaging in discussions with employees and managers, identifying reasonable accommodations in compliance with state and federal law, and maintaining a tracking system for all accommodations provided. Additionally, the Administrator assists the HR Department with communication of policy and compliance, ensuring best practices are applied as outlined in HR policies and procedures, and collective bargaining agreements. The successful candidate will possess effective communication skills, the ability to exercise independent judgment, and maintain confidentiality.

Supervision Received : Reports to the Manager of Leave Administration, receiving work assignments and supervision within established guidelines.

Duties :

  • Process FMLA and other Trial Court leaves, reviewing eligibility factors, issuing and receiving written communications concerning employee requests, and providing guidance on Paid Family and Medical Leave (PFML) options.
  • Receive and acknowledge accommodation requests; conduct a full review, engage in discussions with employees and managers, and identify reasonable accommodations in compliance with state and federal law, while maintaining a tracking system for accommodations.
  • Provide interpretation of personnel policies and procedures to managers and employees regarding leaves and Trial Court benefits.
  • Ensure that leave usage is tracked and reported; respond to questions regarding leave usage and compliance requirements.
  • Handle issues related to Paid Leave Administration Programs for both court employees and the Judicial Paid Leave Bank.
  • Distribute required notices, physician certifications, and fitness for duty forms.
  • Ensure compliance with conditions for approved leaves, such as periodic medical documentation and fitness for duty prior to returning to work.
  • Assist in the Trial Court's ongoing efforts to expand and administer a comprehensive Wellness Initiative, including support for the confidential employee assistance program Mass4You.
  • May assist with HR administrative support duties such as reception desk coverage.
  • Perform related duties as required.

Job Competencies : All applicants must demonstrate efficiency in the following areas :

  • Ethics and Values : Communicate and demonstrate the ethics and values of the Human Resources Department and the Trial Court.
  • Mission : Understand, uphold, and communicate the Trial Court and HR Department missions.
  • Applied Knowledge : Demonstrate experience and ability in understanding and administering leave and accommodation requests, preferably in a unionized environment.
  • Problem Solving : Accurately assess workplace problems and recommend and facilitate appropriate solutions with tact.
  • Customer Service : Conduct oneself in a courteous and professional manner towards both Trial Court employees and the public.
  • Collaboration : Work cooperatively with others, demonstrating a willingness to be a team player and contributing to shared departmental goals.
  • Commitment to Diversity : Promote an environment of diversity through understanding, respect, and positive communication with persons of varied backgrounds.
  • Continuous Learning : Demonstrate a commitment to continuous professional development.
  • Minimum Requirements : These are the minimum requirements necessary to apply for the position of Leave Benefit Administrator :

  • A Bachelor’s Degree and (3) years of professional work experience in human resources, specifically in leave and accommodation requests, and workers’ compensation; or an equivalent combination of education and experience.
  • Demonstrated knowledge of state and federal leave and disability law and the accommodation process.
  • Experience using business software such as MS Office, particularly MS Excel, is required.
  • Experience with Commonwealth of Massachusetts benefits and leave policy is a plus.
  • Other Position Requirements :

  • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, while maintaining effective working relationships.
  • Ability to understand and administer HR policies and procedures of the Massachusetts Trial Court.
  • Well-developed writing skills to draft business correspondence and present project information clearly and concisely.
  • Commitment to observing the strict confidentiality of sensitive information maintained by the HR Department.
  • Ability to multi-task and manage a variety of assignments simultaneously.
  • Ability to adapt quickly to changing circumstances and develop workarounds for timely issue resolution.
  • Ability to maintain accurate records.
  • Ability to communicate clearly and effectively in oral and written form.
  • Ability to generate and analyze data reports and maintain tracking systems and activity logs.
  • Ability to work independently with attention to detail.
  • Ability to travel within the Commonwealth as necessary.
  • Preferred Qualifications : Professional work experience in human resources related Employee Assistance Programs (EAP) or Wellness programs. Bilingual abilities are a plus.

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    Salary : $82,165

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