What are the responsibilities and job description for the Patient Service Coordinator III position at Massachusetts General Hospital?
Primary Care division is committed to working with patients and their families to help them take an active and educated role in their treatment. We are focused on disease prevention through risk assessment, education, preventative action, appropriate specialized care, and early diagnosis and treatment. The practice promotes a collaborative and innovative environment, with an emphasis on effective communication, organized priorities, task completion, and patient confidentiality.
The Patient Services Coordinator III - Operations Support, works under the supervision of the Practice Manager and is responsible for handling the administrative operations that support the practice. This role also provides coverage for patient-facing roles in a high-volume, ambulatory setting.
Administrative
- Works collaboratively with patients, staff, clinicians, and managers to determine needs and solve problems.
- Provide administrative support to providers, including correspondence on behalf of physicians.
- Notifies leadership of any issues with the environment, computers, printers, or office equipment.
- Assists in training and orientation of new coordinators and staff.
- Performs all duties and responsibilities of a Patient Service Coordinator I and II.
- Other tasks as assigned.
Operations Support
Patient Care Support
Financial
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
Licenses and Credentials
Experience
office experience 3-5 years required
Knowledge, Skills and Abilities
Physical Requirements
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
