What are the responsibilities and job description for the Patient Services Coordinator position at Massachusetts Health & Hospital Association?
At Massachusetts Health & Hospital Association, we seek an experienced and compassionate Clinical Care Specialist to join our healthcare team. As a key member of our staff, you will play a vital role in delivering high-quality patient care services.
About the Role:
This Clinical Care Specialist position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will be responsible for providing direct patient care, including administering medications, conducting diagnostic testing, and managing insurance referrals.
Responsibilities:
- Administer medications and treatments as prescribed by physicians, maintaining accurate records and adhering to safety protocols.
- Conduct diagnostic tests, such as blood draws and vital sign checks, to inform treatment decisions and ensure optimal patient outcomes.
- Manage insurance referrals and communicate with patients, families, and healthcare providers to ensure seamless care transitions.
- Collaborate with the healthcare team to develop and implement individualized care plans that meet the unique needs of each patient.
- Document patient interactions, test results, and other relevant information in a clear and concise manner, adhering to HIPAA guidelines and maintaining confidentiality.
Requirements:
- Valid state practical nursing license
- Current CPR certification
- State-required CME
- Prior clinic experience (desired)
- Strong computer skills (desired)
