What are the responsibilities and job description for the Business Manager position at Massage Envy?
We are looking for a high energy, strong & organized leader with a positive mindset who can collaborate efforts, ideas & their passion along with the District Manager to help the brand achieve its mission.
Qualifications:
- Previous 2 years' experience in sales or retail management (required)
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversation
- Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively
- Problem solvers who can think on their feet, bring people to compromise, and resolve conflict
- Good with people, building trust and confidence and developing positive relationships with employees, members, and guests
Responsibilities:
- Supervise and mentor a strong team of front desk sales associates
- Track monthly results and trends for business forecasting
- Resolve escalated customer complaints
- Rally a team of caring professionals to deliver an excellent end-to-end experience to every guest
- Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them
- Educate guest on wellness and self-care
- Drive retail sales and membership sales
- Build a high-achieving team by setting clear expectations, providing ongoing training and mentorship
- Manage inventory
- Creating a strong workplace culture
- Model the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy
Benefits that help you take care of you:
- Commission structure that rewards your hard work
- Medical, dental and vision plans
- Paid Time Off
- Employee discount on products and services
- Free monthly massage
- A dynamic, energizing environment where you're consistently challenged, never bored
- Leader training and development to help you grow as a manager and lead your team
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- KPI's: 2 years (Required)
Ability to Relocate:
- Marlboro, NJ 07726: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $65,000
