What are the responsibilities and job description for the Front Desk Sales Associate position at Massage Envy?
As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:
- Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
- Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
- Driving member retention through outreach via phone and email to current members.
- Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
- Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
Benefits offered:
- Health insurance
- Dental insurance
- Employee discounts
- Workplace perks such as food/coffee and flexible work schedules
- Others
Hours per week:
- 20-29
- 30-39
Overtime often available:
- No
Working days:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Typical start time:
- 2PM
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- sales: 1 year (Preferred)
Work Location: In person
Salary : $15
