What are the responsibilities and job description for the Front Desk Sales Associate position at Massage Envy?
*** URGENTLY HIRING ***
Where Better Careers Begin!
Massage Envy
26 Franklin Turnpike Waldwick, NJ 07463
Now Hiring: Front Desk Associate
Massage Envy [Waldwick, Closter, and Edgewater] is looking for a Front Desk Associate who enjoys helping others feel their best. This is a fast-paced, customer-service role where attention to detail and a positive teamwork attitude are essential.
We’re seeking self-starters who are outgoing and enjoy building relationships with customers—recommending and matching services and product offerings to their needs. As part of Massage Envy, you'll work in a culture of self-care and care for others, contributing to a growing wellness community in the body and skin care industry.
Benefits:
- Competitive base pay of $15-$18/ hour PLUS commissions
- Healthcare including medical, dental and vision plans
- 401(k) & matching
- Employee discount
- Flexible schedule
- Free massages skincare or stretch service each month
- Paid sick time & PTO for full time employees
- Referral & retirement programs
- Tuition reimbursement
Culture & Support:
- A self-care program to help you build a lasting career
- A strong management team invested in YOUR success
- A caring, fun, and community-driven work environment
Day-to-Day:
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Requirements:
- Sales and customer service experience
- Ability to thrive in a fast-paced environment
- Evening & weekend availability
- Dependable & able to attend scheduled shifts
- Excellent customer service
- Able to perform general cleaning tasks
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Night shift
Application Question(s):
- Do you have experience in customer service, receptionist work, or scheduling appointments?
- Are you currently enrolled in Massage Therapy school?
Experience:
- Health and Wellness: 1 year (Required)
Work Location: In person
Salary : $15 - $18
