Sales & Customer Service Associate

Overview

Where Better Careers Begin!Massage Envy Mapele 3525 North 147th Street STE 206 Omaha, NE 68116

Do you have a passion for helping others? At the Massage Envy Maple franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Compensation • Day Time $15.50 • Nighttime $15.00Wellness Advisors start at $.50 less per hour through training. After the first step of training which includes booking appointments and all customer service skills needed before selling memberships, they will receive a $.25 raise. Once the Wellness Advisor is ready to sell the membership, they will receive another $.25 raise.
• Sales Bonus• FDA's that average over 20% get $50• FDA's that average over 30% get $100
• PTO• Every 300 hours the employee receives 5 hours of PTO
• Sales Bonus• Every 40 memberships you receive a $100 bonusRaises and Reviews are done every 1000 hoursEligible for attendance bonus every quarter. If you miss a shift without using PTO or making up the time you receive the bonus. Part time is $100 and full time is $200.40% off of retailAverage over 92% satisfaction for a quarter and receive a free facial or massageBonus on Retail for FDA’s:• 5% of retail sold (not by an Esthetician or manager)

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

Job ID

Salary : $15 - $50