What are the responsibilities and job description for the Sales & Customer Service Associate position at Massage Envy?
Overview
Where Better Careers Begin!Massage Envy Glen Burnie 7927 Ritchie Hwy Ste E Glen Burnie, MD 21061
Do you have a passion for helping others? At the Massage Envy Glen Burnie franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Perks & Pay:
- Competitive base pay plus bonuses and commissions
- Medical, dental, and vision plans
- Matching 401K
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work/life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 30% off all products
Qualified Candidates:
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Preferred job experience at Massage Envy and/or similar clinic environment
- Full time availability (preferred)
- Are critical thinkers with excellent math and computer skills and the ability to multitask
- Have great people skills and can establish positive relationships with guests
- Are supporters of total body care with a general knowledge of massage and skin care services
Day-to-Day:
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Culture & Support:
- Trained leadership that is invested in YOUR success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
If you’re ready to join a growing community with experienced professionals who share your passion, we can’t wait to meet you!
Salary
16.00-16.75/hrJob ID
2024-227490
