What are the responsibilities and job description for the Sales & Customer Service Associate position at Massage Envy?
Overview
Are you an enthusiastic, positive and driven individual who thrives on making a difference? Do you have the ability to connect with people, overcome objections, and inspire others to take action? If so, we want to hear from you!
We are seeking a dynamic, empathetic and energetic sales specialist to join our team. In this role, you'll play a pivotal part in helping our clients achieve their goals while driving results for the company.
OVERVIEW:
· The hourly will start at $15 PLUS commission and extra bonuses which will turn each hour to $17-$20 hour
· Free Massage or Facial every month
· Full Time Employment Available (35-40 hours GUARANTEED)
· Paid Vacation Accrued after one year with us
· Membership Discounts for Friends & Family
· Online & In-Person training provided
· Willing to work around school schedule
· Friendly work environment
REQUIREMENTS:
· Flexible schedule INCLUDING mornings, nights, and weekends (rotatable)
· Customer Service/Sales experience PREFFERRED but not required
· Computer Savvy
· Self-Motivated
· Ability to prioritize & organize work
· Enthusiastic and Upbeat personality
· Bi-lingual
· Empathy
· Ability to use positive language
· Clear communication skills
· Effective listening
· Willingness to improve
· Multi-tasking
· Coachable
· Phone etiquette
JOB DESCRIPTION:
· Greeting clients upon arrival with kindness
· Scheduling services and going above and beyond for each customer
· Answering phone calls professionally
· Addressing questions and concerns
· Protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location
· Selling memberships by helping clients understand the benefits of regular massage, skin care and stretch.
Job ID
2025-232453Salary : $17 - $20
