What are the responsibilities and job description for the Sales & Customer Service Associate position at Massage Envy?
Overview
PART TIME
Join a Vibrant Community at Massage Envy Moreno Valley!
Location: 27120 Eucalyptus Ave. Ste A, Moreno Valley CA 92555
Are you passionate about making a difference in people's lives? Are you a master in sales and customer service, eager to use your skills for positive impact? Join our team at Massage Envy Moreno Valley—a sanctuary committed to enhancing well-being for all. As a Sales and Customer Service Associate at our Moreno Valley franchise, you'll become an integral part of a wellness community that boasts 35,000 strong. Here's your chance to:
- Enlighten clients about the numerous benefits of regular massage, skin care, and specialized stretching techniques.
- Cultivate enduring relationships with members and guests to expand and maintain a loyal client base.
- Recommend top-tier retail products that complement and prolong the positive effects of our services.
Perks & Compensation:
- Competitive starting pay: $16.75 - $17.50/hr with commissions paid out on every membership & monthly team bonuses.
- Comprehensive healthcare coverage, encompassing medical, dental, and vision plans.
- Robust 401(k) benefits to secure your future.
Our schedules are thoughtfully planned for the entire month, fostering an environment conducive to a fulfilling work-life balance. Please be aware that this role requires availability for evening shifts and two out of the three weekend days. Alongside this arrangement, enjoy comprehensive training in our products and services, a complimentary massage, skincare, or stretch service every month, and a generous 50% discount on all our premium products.
Ideal Candidate Profile:
- Proficient in critical thinking and computer operations.
- Skilled in multitasking and managing multiple priorities effectively.
- Exceptional interpersonal skills to foster positive guest relationships.
- Ability to take ownership and demonstrate initiative.
- Aiming for top performance in all aspects of the role.
- Minimum age requirement: 18 years with a high school diploma (or equivalent).
- Prior retail or sales experience preferred.
Responsibilities:
- Deliver exceptional customer service, ensuring every individual feels valued and understood.
- Advocate the value of Total Body Care, educating clients on our new and expanded services, enrolling them in the Massage Envy Wellness Program, scheduling future services, and encouraging homecare retail purchases based on expert recommendations.
- Support clinic operations by warmly greeting clients, managing appointments, addressing queries via phone or email, and ensuring smooth clinic flow.
Our Culture & Support:
- Seasoned leadership dedicated to YOUR success.
- Recognition programs, such as the Sales Associate of the Year award.
- An inclusive, caring community that celebrates uniqueness and shares knowledge.
If you're eager to join a flourishing community of passionate professionals who share your zeal, we're excited to welcome you aboard!
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
Salary
$16.75 - $17.50Job ID
2025-232755Salary : $17 - $18
