Wellness Front Desk Associate

Overview

Where Better Careers Begin!Massage Envy CLERMONT, 1500 Oakley Seaver Drive, Clermont, FL

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If you have EXCEPTIONAL customer service skills, are GREAT with people, and maintain a POSITIVE attitude at all times, we are looking for YOU!

Massage Envy Clermont is looking for the right person to join our team. This is a great opportunity for someone wanting to stay long term and grow with the company.  Qualities we are looking for:  Outgoing, Friendly, Positive Attitude, TRUSTWORTHY, Great on the computer, Great with speaking to people, and exceptional customer service skills.

This is a sales-orientated position.  Retail sales experience is a must!  You must have strong work ethic and be motivated and take initiative.  Base hourly pay, plus commission on sales.  You must be able to sell and reach monthly goals set. You control your pay and how much you can make.

PERKS & PAY:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a great culture of care that inspires you to be your best and feel your best with: 

• Earn unlimited commissions and incentives in addition to your base hourly rate!
• Full-Time employees are eligible for PTO after one-year of service.
• Full-Time employees receive Paid Holidays as observed by Massage Envy.
• 401(k) Plan with employer match up to 4%
• FREE massage or skincare service each month
• Discounted services, retail products and an Employee Membership!
• Opportunities of advanced growth and professional development based on performance and tenure.
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 30% off all retail products

REQUIREMENTS:

• Must be able to educate our customers on the benefits of our Wellness Program and achieve monthly sales goals
• Must have great people skills and can establish positive relationships with guests and members

DAY-TO-DAY:

• Help clients understand the benefits of regular massage, skin care and stretch.
• Establish relationships with members and guests to grow and retain a client base.
• Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
• Upsell services and products including our wellness program.
• Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
• Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

Job ID

Salary : $14 - $15