What are the responsibilities and job description for the Spa Receptionist and Retail Agent position at Massage Heights - Des Moines / Sarasota?
Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and guest that walks through our door. We are in search of a Front Desk Sales Consultant who is interested in growing with us. We pride ourselves on our positive and gratifying work environment and are looking for a dynamic, outgoing team player to join our team.
A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes:
- Competitive Hourly Rate plus commissions
- Flexible work hours
- Advanced tools and resources
- Sustained growth opportunities
- Employee massage benefits at a reduced cost for your health and wellness
- Paid Vacation
- Professional work environment in a spa-like atmosphere
- And Much More
Responsibilities:
- Confidently recommend products and services to guests based on services rendered and recommendations of therapists
- Schedule appointments and guide guests to appropriate therapists to meet their needs
- Greet guests and members in person and on the phone with a positive demeanor
- Educate guests on current sales promotions and special offers
- Ensure complete customer satisfaction
- Exhibit a team player mentality
- Demonstrate dedication to achieving both individual and team sales goals
Qualifications:
- Excellent guest service and communication skills
- Must have sales or retail and guest service experience
- Strong understanding of basic computer software and ability to learn new systems
- Fast learner with a positive, energetic attitude
- Critical thinking skills, including customer conflict resolution
- Passion for communicating with people and providing exceptional service on a consistent basis
- MUST be available to work varied hours (weekends, evenings, holidays, etc.)
Take the Next Step - Elevate Your Career
We are looking for the next great Front Desk Sales Consultant to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps.
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