What are the responsibilities and job description for the Guest Service Consultant Front Desk position at Massage Heights - San Antonio-Boerne?
Job Description
Job Description
Benefits :
Bonus based on performance
Company parties
Opportunity for advancement
Our brand purpose is to Elevate the Lives of the People we Touch . At Massage Heights, we believe in the healing power of touch. We believe the work of massage therapists and estheticians truly does change the world one fantastic body at a time. Welcoming newly licensed and seasoned therapists!
Benefits / Perks
Professional and Safe Environment
Flexible Schedules
Steady Book of Business
Beautiful Treatment Rooms
Massage Heights Family Fund
Paid Training
Digital Work Environment
Employee Discounts
Competitive pay with commission, and bonus opportunities!
Schedule / Expected Work Hours :
68-hour shifts
Required 1 weekend shift
Days and night shifts available
Responsibilities
Educate guests confidently and effectively about services and products.
Achieve monthly sales targets for individuals and Retreats.
Provide exceptional service by listening, communicating, and responding to guests needs.
Excellent phone etiquette with an upbeat tone and strong articulation.
Promote the therapeutic benefits of regular massage therapy and skin therapy.
Develop and maintain positive relationships with members of the team and guests.
Qualifications
Exceptional guest service and communication abilities.
Previous experience in sales, retail, or guest services is required.
Proficient with basic computer software and quick to learn new systems.
Fast learner with a positive and energetic demeanor.
Strong critical thinking skills, especially in resolving customer conflicts.
Passionate about interacting with people and consistently delivering outstanding service.
Thrives in collaborative team settings.
Company Overview
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests wellness goals through providing therapeutic and healing services.
Company Values
Loyal
Authentic
Passionate
Diligent
Take the Next Step - Elevate Your Career
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