What are the responsibilities and job description for the Assistant Spa Director position at Massage Heights?
- Competitive and progressive pay structure that allows our team to earn more as they grow with us. We provide:
- Competitive starting pay of $16-$19 per hour plus commissions and bonuses
- Physical and mental well-being of our team members is important to us. We provide:
- Access to free massages and facials on a regular basis.
- Paid vacation that accrues to all team members.
- Opportunity to learn and build a career. We provide:
- Leadership and trainer opportunities for team members.
- CEUs offered at no cost to our team members.
- Insurance benefits. We provide:
- Discounted health insurance, dental and vision insurance (full time team members)
- Paid liability insurance
- We are more than a place to work, we are a team. We encourage teamwork and team recognition through a system that allows team members to acknowledge and reward other team members. These rewards (points) can be exchanged for services or gift cards from 100s of retailers.
- Be willing to work full time to cover various shifts, including evenings and weekends.
- Create an environment that is passionate about providing Guest service.
- Meet and exceed sales goals.
- Lead by example: achieve personal as well as team goals.
- Coach Team Members to achieve peak performance.
- Create a positive Team environment.
- Implement all rules, guidelines, policies and procedures with all Guests on a consistent basis
- Educate guests with knowledge and confidence on the services, products and programs available.
- Present Lifestyle Programs, Gift Certificates and retail products.
- Promote the therapeutic benefits of regular massage and skin therapy.
- Stay updated on all retail products and promotions available in the retreat
- Achieve goals for retail, re-booking, and elevation booking goals.
- Take pride and accountability in all aspects of your job.
- Experience managing hourly wage employees a plus
- Must be guest driven
- Commitment to standards/image of the Massage Heights body face brand
- Strong leadership, organization, communication and interpersonal skills
- Highly motivated team player
- People oriented with strong customer service and public relations skills
- Must be comfortable with making decisions
- Proven track record in achieving sales goals
- Working knowledge of computers and standard software
- Available to work varied hours/weekends, evenings, holidays etc.
- Experience in training, coaching, and conflict resolution a plus
Compensation: $16.00 - $19.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Be Part of an Elevated Experience at Your Retreat
Guided learning pathway through Massage Heights University
Supports work-life balance
Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*
Products and services
A program that supports team members during times of hardship
Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.
Salary : $16 - $19