What are the responsibilities and job description for the Assistant Spa Director position at Massage Heights?
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Personal and Career Development
- Robust Leadership Training
- Beautiful Retreats
- Massage Heights Family Fund
- Employee Discounts
- Digital Work Environment
- Competitive pay with commission and bonus opportunities
- Must be able to work varied hours including weekends, evenings, and holidays
- 6-8 hour shifts
- Day and evening shifts available
- Assist with recruitment, hiring, training, developing and retaining employees
- Facilitate front desk associate training as assigned. Training includes coaching and role-playing to support membership sales
- Manage team member schedules to ensure proper execution of daily operations
- Collaborate with the Spa Director to set individual team member and overall Retreat goals
- Create an environment that is passionate about providing awesome guest service
- Build guest loyalty by consistently following the proven operating system of Massage Heights
Qualifications
- Minimum 1 year of sales or retail management experience
- Self-starter mentality with leadership, organization, communication, and interpersonal skills
- Experience in training, coaching, and conflict resolution with employees
- Working knowledge of computers and standard software
- Basic business math skills
Preferred Qualifications
- Hands-on experience with Zenoti or similar spa POS software systems
- Understanding of spa environment and massage and skincare services
- Experience working in a franchise model
Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Company Values
- Loyal
- Authentic
- Passionate
- Diligent
Compensation: $17.00 - $20.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Be Part of an Elevated Experience at Your Retreat
Guided learning pathway through Massage Heights University
Supports work-life balance
Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*
Products and services
A program that supports team members during times of hardship
Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.
Salary : $17 - $20
