What are the responsibilities and job description for the Assistant Spa Manager position at Massage Heights?
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Personal and Career Development
- Robust Leadership Training
- Digital Work Environment
- Beautiful Retreats
- Massage Heights Family Fund
- Employee Discounts
- Competitive hourly pay with commission and bonus opportunities
- 6–8-hour shifts
- Required 1 weekend shift
- Days and evening shifts available
- Weekends, evenings, and holidays are required
- Directly assist the Retreat Director in supervising all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift
- Assist as assigned with recruitment, hiring, training, developing and retaining top talent
- Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role-playing, and training are essential for the success of the Front Desk Team
- Stay updated on all services, products, and promotions, and be diligent in setting an example for your team
- Effectively manage team member schedules to ensure proper execution of daily operations
- Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
- Lead by example, demonstrating the ability to achieve personal as well as team goals
- At least 1-year face-to-face sales or retail management experience
- Self-starter mentality with leadership, organization, communication, and interpersonal skills
- At least 2 years experience in training, coaching, and conflict resolution
- Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
- Demonstrate a working knowledge of computers and standard software
- Basic business math skills
- Must be able to work varied hours to include weekends, evenings, holidays, etc.
- Loyal
- Authentic
- Passionate
- Diligent
Salary Range
$700-$800 per week plus Individual & Retreat Level Commission based on Merit & Performance.
Compensation: $17.50 - $20.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Be Part of an Elevated Experience at Your Retreat
Guided learning pathway through Massage Heights University
Supports work-life balance
Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*
Products and services
A program that supports team members during times of hardship
Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.
Salary : $18 - $20