What are the responsibilities and job description for the Guest Consultant position at Massage Heights?
Benefits :
Bonus based on performance
Employee discounts
Training & development
Wellness resources
Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and guest that walks through our door. We are in search of a Front Desk Sales Consultant who is interested in growing with us. We pride ourselves on our positive and gratifying work environment and are looking for a dynamic , outgoing team player to join our team.
A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes :
Competitive Hourly Rate plus commissions - $15-20 per hour!
Flexible work hours
Advanced tools and resources
Sustained growth opportunities
Employee massage benefits at a reduced cost for your health and wellness
Paid Vacation
Professional work environment in a spa-like atmosphere
And Much More
Responsibilities :
Confidently recommend products and services to guests based on services rendered and recommendations of therapists
Schedule appointments and guide guests to appropriate therapists to meet their needs
Greet guests and members in person and on the phone with a positive demeanor
Educate guests on current sales promotions and special offers
Ensure complete customer satisfaction
Exhibit a team player mentality
Demonstrate dedication to achieving both individual and team sales goals
Qualifications :
Excellent guest service and communication skills
Must have sales or retail and guest service experience
Strong understanding of basic computer software and ability to learn new systems
Fast learner with a positive, energetic attitude
Critical thinking skills, including customer conflict resolution
Passion for communicating with people and providing exceptional service on a consistent basis
MUST be available to work varied hours (weekends, evenings, holidays, etc.)
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