What are the responsibilities and job description for the Guest Consultant position at Massage Heights?
Our brand purpose is to Elevate the Lives of the People we Touch . Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.
Benefits / Perks
Flexible Scheduling
Growth Opportunities
Paid Training
Digital Workspace
Stunning Retreats
Massage Heights Family Fund
Employee Discounts
Competitive pay with commission and bonus opportunities
Schedule / Expected work hours
6–8-hour shifts
Full and part-time positions available
Required 1 weekend shift
Days and evening shifts available Responsibilities
Educate guests confidently and effectively about services and products
Achieve monthly sales targets through membership and gift card sales
Provide exceptional service by listening, communicating, and responding to guest’s needs
Excellent phone etiquette with an upbeat tone and strong articulation
Promote the therapeutic / wellness benefits of massage therapy and skin therapy
Develop and maintain positive relationships with members of the team and guests Qualifications
Exceptional guest service and communication abilities
Previous experience in sales, retail, or guest services is required
Proficient with basic computer software and quick to learn new systems
Fast learner with a positive and energetic demeanor
Strong critical thinking skills, especially in resolving customer conflicts
Passionate about interacting with people and consistently delivering outstanding service
Thrives in collaborative team settings Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. Company Values
Loyal
Authentic
Passionate
Diligent
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
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