What are the responsibilities and job description for the Spa Front Desk Reception and Sales - FLOWER MOUND position at Massage Heights?
- Bonus based on performance
- Employee discounts
- Free food & snacks
Benefits/Perks
- Professional and Safe Environment
- Flexible Schedules
- Steady Book of Business
- Beautiful Treatment Rooms
- Massage Heights Family Fund
- Paid Training
- Digital Work Environment
- Employee Discounts
- Competitive pay with tips, commission, and bonus opportunities!
- 6–8-hour shifts
- Required 1 weekend shift
- Days and night shifts available
- Educate guests confidently and effectively about services and products.
- Achieve monthly sales targets for individuals and Retreats.
- Provide exceptional service by listening, communicating, and responding to guest’s needs.
- Excellent phone etiquette with an upbeat tone and strong articulation.
- Promote the therapeutic benefits of regular massage therapy and skin therapy.
- Develop and maintain positive relationships with members of the team and guests.
- Exceptional guest service and communication abilities.
- Previous experience in sales, retail, or guest services is required.
- Proficient with basic computer software and quick to learn new systems.
- Fast learner with a positive and energetic demeanor.
- Strong critical thinking skills, especially in resolving customer conflicts.
- Passionate about interacting with people and consistently delivering outstanding service.
- Thrives in collaborative team settings.
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Company Values
- Loyal
- Authentic
- Passionate
- Diligent
Compensation: $15.00 - $20.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Be Part of an Elevated Experience at Your Retreat
Guided learning pathway through Massage Heights University
Supports work-life balance
Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*
Products and services
A program that supports team members during times of hardship
Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.
Salary : $15 - $20
