What are the responsibilities and job description for the Front Desk Associate position at MassageLuXe?
Front Desk Sales and Customer Service Associate
Aqua Grace inc
$15 an hour
Who is MassageLuXe?
The position outlined below is for a spa that is individually owned and operated by an independent franchisee. If you are hired for this posting, the franchisee will be your employer and is responsible for the terms of your employment.
MassageLuXe (Aqua Grace) is looking for qualified and passionate Front Desk Associates who share in our passion to provide an experience that supports and encourages health, wellbeing, and quality of life. We welcome both part-time and full-time Front Desk Associates. You can have it all with MassageLuXe!
You will be joining a team of professionals who are driven to help our clients feel their very best. We empower our team to use their abilities and strengths while we focus on bringing in new clients as well as maintaining a consistent client base. We truly believe and understand that our employees are the key to our success.
MassageLuXe is focused on providing a safe, positive, rewarding, and stable job environment for our entire team.
Are you the person we are looking for?
We are looking for enthusiastic, team-oriented individuals who are passionate about customer service and sales. We are looking for someone who is committed to focusing on and excelling in the following duties for this entry level role:
- Greeting and warmly welcoming our clients.
- Building client loyalty by providing excellent customer service.
- Promoting and representing MassageLuXe in a professional and enthusiastic manner.
- Learning and understanding all Spa services and product lines.
- Selling appropriate services and products by utilizing your knowledge to give advice.
- Signing clients on as members by providing them with the program that suits their needs and that is the best value for them.
- Upholding MassageLuXe standards of cleanliness and safety.
- Scheduling and confirming appointments.
- Maintaining a positive, upbeat, welcoming atmosphere in the Spa for both clients and other team members.
- Generate new clientele through grassroots marketing promoting.
Are you qualified?
- Must be able to maintain a consistently pleasant and professional attitude and demeanor.
- Must be goal oriented and motivated to hit daily, weekly, and monthly goals.
- Must be customer service oriented and able to communicate effectively with clients, management, and staff members.
- Sales or customer service experience preferred, but not required.
- Able to work flexible hours including nights, weekends, and some holidays.
Why should you choose MassageLuXe:
- Above average hourly pay plus commissions and residuals
- Professional and safe work environment
- Fun, united, team environment
- Fun marketing events e.g., charity sponsorships, 5k’s, health fairs
- Employee contests
- Employee rates on all services and products
- Unlimited use of the HydroLuXe table
Benefits:
- Commison on sales of product and service
- Discout on product and service
Experience the MassageLuXe Difference:
MassageLuXe (Aqua Grace) understands the heart and soul of our Spa are our employees. It is our belief that your workplace should be a place you love to come to each day, so we provide an upbeat, friendly, and safe environment where you can grow your skills and excel. If you are excited to lead a team and work in a place with the opportunity to grow, then we are excited to sit down with you!
COVID-19 Considerations:
MassageLuXe is committed to keeping our employees and clients safe in terms of COVID-19. We have implemented and are following the COVID-19 preventive measures as per CDC, State and City guidelines.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $17
