What are the responsibilities and job description for the Lift Ticket Checker position at Massanutten Resort?
Massanutten Resort
Job Summary
Ticket checker or ticket scanner will work in the Lift mazes and greet and assist guests and validate their access every time. Assist guest getting on the lift, working outside in all weather conditions, raking and maintaining lift line mazes throughout the shift and frequent shoveling of mazes and loading areas.
Required
Work outside in all types of inclement weather
Ability to handle busy fast pace environment
Ability to tolerate standing in cold for extended periods of time
Able to work weekend and holiday shifts
Preferred
Basic knowledge of ski industry
Basic knowledge of Massanutten and resort layout
Previous experience working in guest service environment
Skiing or snowboarding experience
Typical Schedule
Days:
Varies, weekends and holidays required
Hours:
7am-3pm or 2pm-9pm
Core Responsibilities
- Deliver superior guest service by providing information and assistance with a smile
- Validate tickets- ensure guests have their own valid product before loading onto lift
- Set up, maintain and dismantle lift mazes
- Shovel and rake snow
- Monitor RFID tablets at all times for valid products at entry areas
- Other duties as assigned
This position continues through our winter season only, mid-November through mid-March.
For more information, contact us at 540- 289-4954 or snowinfo@massresort.com.