What are the responsibilities and job description for the MassBio | Membership Engagement Specialist position at MassBio?
MassBio is a not-for-profit organization founded in 1985. Our mission is to advance Massachusetts’ leadership in the life sciences to grow the industry, add value to the healthcare system, and improve patient lives. We represent the premier global life sciences and healthcare hub in the world, with 1,700 members dedicated to preventing, treating, and curing diseases through transformative science and technology that brings value and hope to patients.
Reporting to the Sr VP of Membership Engagement, the Member Engagement Specialist will be responsible for maintaining MassBio’s membership base. In addition, they will serve as a resource for engagement, utilization, guidance and questions regarding MassBio membership and its deliverables. The ideal candidate will be a motivated and dynamic collaborator, with a demonstrated success in business development in a small, growing organization.
Key Responsibilities Include :
Membership :
- Conduct New Member Onboarding Meetings to integrate member companies into the MassBio EcoSystem
- Management of the overall member experience through continued engagement with MassBio member companies
- Collaboration with Business Development team in recruitment of new organizations to join MassBio membership
- Assist in collection of membership dues of renewing companies
- Aid in the development of an initial engagement strategy for each new member
- Assist in developing / maintaining membership materials
- Maintain Membership inbox by handling day to day requests and triage other member questions
- Manage membership event calendar
Membership Events :
Qualifications :
At MassBio, our team strives every day to provide support and services to our full range of members in order to give them and the Massachusetts life sciences ecosystem the best chance to succeed and bring new, breakthrough cures and therapies to patients around the world. As the type and number of our members grow, we are constantly shifting and expanding our services and offerings to best fit our membership. We value team members who bring diversity, new ideas, and an urge to make our organization and our industry better.
We offer a competitive salary and an excellent benefits package with an opportunity to advance. For consideration, please submit a resume and cover letter.