Senior Field Service Technician

The Role : The Senior Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes works with civil and mechanical equipment conditions, conducts installations and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies. Critical thinking in this role is a critical item.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

Create and maintain safe working environment and culture within the organization

Take care of company property

Demonstrates high impact culture through innovation, accountability and empowerment

Must be able to function in a team environment

Willingness to learn

Usually works with direct supervision but can work independently if needed

Travel Requirements :

Local travel

Qualifications :

HS diploma or equivalent

Ability to pass background check & pre-employment drug screen

Clean driving record

Water treatment experience highly preferred

HVAC experience highly preferred

2 to 5 years of technical work experience

Skill Requirements :

Electrical, mechanical ability

Lead by example

Work without direct supervision

Technically sound

Experience with Microsoft Office including smart devices

Must have customer service experience

Demonstrates critical thinking and troubleshooting ability

Synthesizes technical information and communicates it clearly

Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways

What we offer :

Health, Dental and Vision insurance available on your 1st day of employment

Generous retirement savings plan

Generous PTO package and paid holidays

Career progression and development plans

Company wellness, rewards and recognition, and employee discount programs