Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on February 26, 2025

Website: www.masshousing.com

All positions at MassHousing require a customer service mindset, in accordance with our values: Respect, Service, Empathy, Accountability, Collaboration, and Inclusion.

The Organization

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing’ s total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

• Tuition reimbursement up to $10,000 per calendar year
• A 35-hour work week and a hybrid work schedule
• Back up Child/Elder Care
• Retirement Savings including a pension and a deferred compensation plan (with a match)
• Comprehensive health, dental and vision plans
• 12 paid Holidays per year and generous sick, vacation, and personal time
• Short-Term Disability
• Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch.

Position Summary

Reporting to the Manager of Wholesale Lending, the Home Ownership Loan Processor is responsible for the processing of loans for MassHousing’s Home Ownership Programs. Primary duties of the position include application intake, screening, review and initial eligibility determination, submission to underwriter, and assisting with clear to close.

Specific Duties and Responsibilities

• Monitor loan pipeline to ensure timely loan processing and all deadlines are met
• Review new loan applications for completeness and eligibility according to program guidelines to include, but not limited to, income/ratio calculations, credit reports and appraisals, calculations, and verifications of allowable maximum loan amounts, etc.
• Ensure documentation requirements are met including income, employment, asset and liability verification and validation, etc.
• Submit complete loan file package to Underwriter for approval decision
• Coordinate closing dates and maintain closing calendar
• Communicate with mortgage brokers regarding loan status, outstanding items and assist in addressing questions
• Monitor and ensure rate lock and closing purchase deadlines are met
• Prepare reports and reconciliations as needed
• Perform administrative duties such as monitoring departmental electronic mailboxes and receiving phone calls regarding loan programs
• Perform other duties as required

Knowledge, Skills and Abilities Required

• Working knowledge of GSE and FHA loan eligibility
• Working knowledge of compliance and disclosure requirements (TRID)
• Working knowledge of Fair Housing Regulations
• Demonstrate excellent organization skills and ability to pay strong attention to detail
• Ability to prioritize and meet deadlines
• Ability to work independently with minimal supervision
• Possess high level of integrity and confidentiality
• Excellent communication and customer service skills

Minimum Education and Training

• Associate or bachelor’s degree in business or related major or equivalent years of experience required.
• 2-4 years of recent mortgage experience in mortgage loan processing.

Salary Range: $80,493.30 - $104,641.29

MassHousing has a hybrid work policy. Employees will be required to report to the office at One Beacon on a schedule to be determined with their supervisor depending on the needs of the position. However, during the first 90 days, the employee may be expected in the office more frequently for training and onboarding.

MassHousing is an Equal Opportunity Employer

Why Work at MassHousing?