What are the responsibilities and job description for the Disability Underwriting Director position at MassMutual?
The Opportunity
As a Disability Underwriting Director, you will be responsible for a team of underwriting consultants, using your experience to support them through coaching, answering questions and providing guidance on workflow, procedures, resources, and underwriting. Successful candidates will maintain full awareness of the department’s service level requirements, provide support as needed to achieve these goals and work with leadership to develop and deliver on our strategic vision and execute on day to day results.
The Team
It is an exciting time in Underwriting at MassMutual! We are going through a digital transformation while continuing to be a leading customer-centric company. The team supports our MassMutual Financial Advisors (MMFA) distribution channel. We support MassMutual career agents, individual brokers, and the consumers they serve. The team culture is collaborative, cross-functional, and uses legacy and new technologies combined with a work / life balance.
The Impact
As a Disability Underwriting Director your responsibilities will include but are not limited to :
- Acquisition, retention, and development of IDI underwriting talent.
- Lead, guide, mentor, and coach disability underwriters in both technical and professional skills.
- Cultivate an environment conducive to continuous improvement and root cause problem solving activities.
- Build on our culture of Advisor True North, ensuring the team provides an exceptional customer experience to our career advisors and brokers.
- Work closely with Compliance, Legal and key underwriting partners around underwriting policies and respond to new regulatory issues and inquiries.
- Commitment to professional development : adaptable to change; open to both receiving and providing feedback in a constructive manner; makes changes in behavior based on feedback and / or experience.
- Maintain ongoing awareness of medical, financial, and occupational underwriting developments across the industry.
- Perform trending and root cause analysis to identify gaps and provide feedback on training needs and procedural changes.
- Develop and maintain key relationships with General Agents, advisors, brokerage directors and firm staff to resolve escalations, discrepancies, or risk related concerns. Considers total case financials, relationship, and value of customer.
Minimum Qualifications
Ideal Qualifications
What to Expect as Part of MassMutual and the Team
Salary Range : $137,800.00-$180,800.00
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
MassMutual is an Equal Employment Opportunity employer Minority / Female / Sexual Orientation / Gender Identity / Individual with Disability / Protected Veteran. We welcome all persons to apply. Note : Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
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Salary : $137,800 - $180,800
