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Investment Management Operations Associate, Investment Operations

MassMutual
Springfield, MA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/13/2025

Cash & Securities Management Associate, Investment Operations

Full-Time

Springfield, MA

The Opportunity

As a Cash & Securities Management Associate in our Investment Operations organization, you are responsible for transaction processing and oversight over the lifecycle of invested assets and their portfolios for the Company. This includes assisting in onboarding new managers and investment types, relationship management, customer support, calculation of forecast and funds available investing, general ledger balancing, reporting, reconciliations, payment validations, and complex transaction processing.

The Team

The Investment Operations team is agile and works independently, yet collaboratively. All members are held accountable and are encouraged to grow in the role via peer to peer training, education and industry participation.  To be successful on this team, you must have a strong attention to detail, be able to multi-task, thrive in a fast-paced work environment, have strong interpersonal skills and have a continuous improvement mindset.

The Impact :

As a Cash & Securities Management Associate, you will need to have working knowledge of back office securities operations functions.  Under general supervision, you will maintain the lifecycle of the assets in accordance with established policies and procedures, which may include :

  • Forecast and validate expected cash flows related to investments.
  • Research, analyze, validate and process security related transactions (redemptions, corporate actions, etc) on the accounting system, many times collaborating with others across the organization.
  • Perform reconciliations, including exception oversight, analysis and resolution
  • Triage and prioritize scheduled work as well as ad-hoc requests as received
  • Partner with vendors, banks and Investment Managers
  • Maintain and improve workflows and procedures as needed
  • Reconcile general ledger suspense lines on a daily and monthly basis

The Minimum Qualifications

  • 2 years working in the financial services sector in similar investment operations capacity
  • The Ideal Qualifications

  • Four-year Bachelor’s Degree preferred
  • Experienced in back-office securities operations or similar (reconciliation of cash to receivables / payables)
  • Knowledge and experience using Microsoft Office products (primarily Excel, PowerPoint)
  • SAP experience
  • Banking and Treasury experience
  • Ability to problem solve and resolve issues independently, and know when to escalate appropriately
  • Excellent verbal and written communication skills
  • Strong inter-personal skills to facilitate building positive working relationships
  • Risk and controls awareness
  • Ability to multi-task and thrive in a fast-paced environment
  • Strong attention to detail
  • Recognition of patterns and trends in data operations and identify opportunities for improving processes and systems
  • What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Investment Operations team
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic / Latinx, African American, women, LGBTQIA , veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
  • LI-MM1

    MassMutual is an Equal Employment Opportunity employer Minority / Female / Sexual Orientation / Gender Identity / Individual with Disability / Protected Veteran. We welcome all persons to apply. Note : Veterans are welcome to apply, regardless of their discharge status.

    If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

    Salary : $80,000 - $105,000

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