Life Underwriting Consultant (all levels)

As you’ve seen and heard, at MassMutual we continue to invest in data science and technology while internally developing Underwriting talent and acquiring talent externally.  Why?  To not only staff for growth, yet service and life/work balance – it is what our distribution partners (direct, advisor, broker, money managers) and their clients we serve deserve!

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your professional goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

• Are you a Life Underwriter with 2 years of experience and a minimum of $1-3 million of authority?
• Do you want to join on of the life industries financially strong and single constituency focus (Mutual Life Insurer) carriers in the industry?
• A life carrier that uses technology, data science and algorithms to augment the underwriters critical thinking skills (not replace them)?
• A dynamic and growing team at a Top 3 life insurer and fortune 100 company with diverse Permanent and Term insurance offerings?

If yes, we are looking for you to join our digital team!

We are seeking a virtual Life Insurance Underwriter to join our team at all levels (Core, Advanced, Mastery)!  You will be responsible for delighting our customers and advisors during the individual life (Term and WL) insurance sales and service process.

Why this opportunity:

• Opportunity to be a part of an extensive virtual team that is helping more Americans protect the ones they love in a digital way
• Highly competitive pay & benefits on the first day!
• 100% remote, work from home anywhere in the US
• Cohort-based onboarding and training program
• Monday through Friday 40-hour work week; standard business hours, i.e. 8-hour shift anywhere between 8am-8pm EST with OT options available
• Note:  Part Time for the right candidates are also an option

Meet the Team – Underwriting

It is an exciting time at MassMutual!  MassMutual is going through both a digital transformation and expansion into new and exciting distribution from direct, advisor sold, advisor assisted, brokerage and wealth management.    The team is composed of underwriters supported by Underwriter Case Specialists.    The team culture is collaborative, cross-functional, and uses old and new technologies combined with the work/life balance. 

Job Description

We are looking for a virtual Underwriter to join our team, tasked with underwriting life insurance in a fast-paced diverse work environment that is inclusive and values different experiences, backgrounds, and knowledge.

Role and Responsibilities

• Evaluate and handle all underwriting aspects of formal & informal life insurance applications
• Determine whether to accept, modify, or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazard, and financial background
• Deliver the best offer first to drive the sale and not only a decision.
• Provide efficient, quality service to third party firms, their staff and their advisors
• Communicate effectively with customers to explain underwriting decisions and facilitate placement of business
• Understand underwriting policies, guidelines, practices and procedures 
• Influence and champion changes to improve processes while maintaining mortality expectations
• Tailor communication style to fit a variety of target audiences, i.e. agency, new business personnel and foster relationships with advisors and third party partners
• Collaborate effectively with stakeholders to gather information necessary for decision making and to select profitable risks
• Provide consultations with third party firms to resolve, rate questions and discrepancies, or risk related concerns. Consider total case financials, relationship and value of customer
• Leverage interpersonal and emotional intelligence skills to develop relationships with key business partners across this competitive landscape, which can be relied on to inform decisions and communicate underwriting decisions
• Able to independently work assigned requests with minimal direction.  Comfortable with ambiguity.
• Build trust and foster strong rapport with colleagues, business partners, and third party customers

Required Qualifications

• High school diploma or GED
• Proven success of underwriting in a fast-paced work environment
• Over $1M life approval authority
• Demonstrated knowledge of all aspects of risk selection (medical, non-medical, financial)
• Experience with behavioral interview techniques and/or data science model tools to arrive at the best offer first in a third party underwriting environment
• Ability to think critically, problem solve using data to drive toward resolution 
• Positive, inclusive, agile, and collaborative mindset
• Strong verbal and written communication skills

Preferred Qualifications

• Bachelor’s degree
• Minimum of 2 years life underwriting experience
• Minimum $1-3 million life approval limit
• Term and permanent life insurance underwriting
• Knowledge of disability underwriting a plus!
• Reinsurance experience
• Industry exams completed, i.e. ALU 101, 201, 202, LOMA, ALMI, FMLI, ALU,  FALU