What are the responsibilities and job description for the Roanoke, VA: Full-Time Mercantile Department Manager position at Mast General Store Inc?
Mast General Store is a values-driven organization that fosters an environment where employees are encouraged and supported to do their personal best. The company strives to be a part of the greater community by getting involved and giving back. Mast General Store actively supports many causes relating to human needs, arts/education and conservation/preservation. Carrying on the traditions of a general store includes helping our neighbors!
We are now accepting applications for a Mercantile Department Manager at the Roanoke, VA location.
PROFILE OF A DEPARTMENT MANAGER
Leads, coaches, trains, and manages by example. Understands, articulates and models how to work effectively in a team environment. Exudes and promotes a positive attitude and positive energy every day with both the staff and the guest and employees. Builds and maintains favorable working relationships at all levels. Is dedicated to learning from others, sharing information and asking questions. Demonstrates professionalism in work, dress, language and behavior. They responsibly embrace and adapt to change in work environments and processes.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Some essential duties include but are not limited to the following:
- Partners with the Store Training Coordinator in the training and orientation of department new hires.
- Manages, coaches and is responsible for the day-to-day supervision and development of the store staff.
- Is responsible for the professional development of their employees. Leads, coaches, mentors and provides opportunities for growth.
- Trains, demonstrates, and coaches for exceptional guest and employee experiences.
- Partners with the Visual Merchandising Team in the planning of department layout.
- Ensures that the department is properly merchandised
Full benefit package includes health, life and disability insurance, HSA or wellness reimbursements, discounts, bonus and incentive programs and 401(k) Plan and Employee Stock Ownership Plan.
Mast General Store®, Inc is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
Requirements:Applicants must have a positive attitude, a passion to provide exceptional customer service and the ability to react quickly to changing priorities. Applicants must be willing to work most weekends and holidays. Three to five years of previous retail management experience preferred.
